IBM Global Operations Leader-AgileTA in Dallas, Texas

Job Description

We live in a moment of remarkable change and opportunity. Data and technology are transforming industries, society, and even the workplace by crafting professions that didn't exist before the emergence of big data, cloud, social, and mobile. As the largest technology and consulting employer in the world, we at IBM are dedicated to every client’s success. Value innovation that matters – for our company and the world. We value trust and personal responsibility in all relationships. That is what it means to be an IBMer and just the place to develop your career.

The Global Operations Leader will be responsible for enabling high quality, performance, innovation and end user experience for Global Talent Acquisition (GTA). You will work with the GTA team to establish an agile framework for recruiting, incorporate agile tools and build the next generation Scrum Masters within the GTA function.

This role will also help drive technology innovation that is an enabler of strategic talent acquisition. You will partner with key leaders from HRIS, Data & Talent Insights, and Watson Talent (Kenexa) teams to infuse GTA needs and ensure critical talent attraction feature development within the product roadmap.

You will work toward the next generation incubation GTA cognitive moonshot product that will increase GTA’s ability to use cognitive and predictive data insights into talent delivery, talent matching, and assessments for smarter and more predictive outcomes for the business.

This is a leadership and change agent role that requires good social skills, collaboration and ability to influence transformation across GTA to meet talent needs across IBM.

You will be responsible for:

  • Ownership of the overall global framework how we extend our agile offerings for the regions, drive organizational governance, metrics, strategic roadmaps, enablement skills, & delivery.

  • Executing the process of building, customizing, selecting, & implementing high quality solutions of agile and technology that meet the needs of the GTA & business clients.

  • Monitoring & managing team velocity & throughput.

  • Removing roadblocks and advancing effectively.

  • Partnering with TA leaders to build out agile TA hubs and creating operating governance for agile, including: coaching individuals in agile processes and tools, ensuring the correct use of scrum process, and conducting sprint demo and retrospective.

  • Being responsible for the GTA Technology and partnering with cross function leaders to design, develop, implement and translate GTA requirements to key leaders.

  • Leading and supporting next generation requirements and process implementation of the ATS/CRM platforms.

  • Leading cognitive talent acquisition incubation technology to increase talent matching and quality of hire.

  • Creating Kanban tool process that helps identify, track, report significant performance/progress metrics for the function.

You should possess:

  • 8 -10 years of operations experience in HR or Talent Acquisition

  • Shown success in delivering large and/or complex IT Software Development projects.

  • Strong written and oral communication skills; ability to communicate effectively in meetings, email and informal discussions.

  • Excellent organizational skills and ability to juggle multiple demands without missing deadlines.

  • Strong team building skills and partnership orientation; able to coach, mentor or lead by example.

  • Strong creative analytical skills.

  • Experience/understanding of agile project management tools.

Role may be located in Cambridge, MA, Austin, TX, or San Francisco, CA.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Required Technical and Professional Expertise

  • At least 8 years of Operations experience in Talent Acquisition or Human Resources

  • Experience presenting results to Leadership/Executive Management

  • Experience/knowledge of Agile project management tools

Preferred Tech and Prof Experience

  • More than 10 years of Operations Experience in Human Resources or Talent Acquisition

  • Experience with Agile project management tools

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.