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American Water Field Service Representative in Davenport, Iowa

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states. To learn more about American Water and additional career opportunities, visit

Primary Role

To perform work under a team concept on the distribution system including new construction, customer services, meter installations and meter reading as assigned by supervisor.

To make decisions within the guidelines established by supervisor necessary to carry out and complete work assignments.

To make decisions within the guidelines.

Key Accountabilities

To perform work assigned by the supervisor. To install, remove, and read meters.

To communicate with customers and other employees to satisfy customer requests and inquiries.

To inspect customers' facilities and obtain and record data. To perform locates of water mains, pits, and curb boxes.

To observe and report any abnormal conditions (unbilled account, dangerous meter tops, theft of service, etc.). To communicate with contractors, providing information of American Water requirements and standards during service installation or reconfiguring.

To use a computer and mobile application software. To be on-call after hours and over the weekend during the assigned employee rotations for Service Watch.

To flush hydrants, perform hydrant flow tests, and maintenance of hydrants. To turn valves and record correct locations for valve program.



High school graduate or state recognized Educational Equivalency Certificate.

Licenses & Certifications

Must be able to maintain a valid driver's license.

Work Environment

Must satisfactorily pass company's physical examination.

Must be able to perform such activities as walking, stooping, and lifting.


The employee is responsible for performing tasks assigned by the supervisor. To inform other personnel of situations in areas that may affect or impact company operations or safety of individuals.

The hours for this position are 12pm – 8pm Monday - Friday.


Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results


  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.