Rite of Passage SENIOR COACH COUNSELOR in Denison, Texas
The primary responsibilities of a Senior Coach Counselor / Group Living Counselor are to provide safety and around-the-clock supervision of at-risk youth. This position provides for the physical, personal and health needs of each student through individual counseling and behavioral/social/physical and educational skill development; provides an atmosphere that is supportive of the needs of the students; monitors and documents student behaviors and activities; participates and assists with educational, social, athletic and recreational activities; works in collaboration with other professional staff to establish and/or meet the goals of each student’s treatment plan.
Adheres to the facility and daily schedule, ensures that the facility (unit, cottage, house, room, dorm, etc.) is on time for all elements and the students participate in all of the scheduled activities.
Completes daily assignments as specified by the Group Leader or higher authority, including duties of a Coach Counselor.
Promotes a sense of community by teaching and modeling cooperation, respect, and responsibility in the group living environment; encouraging participants to interact with one another and creating opportunities for them to do so.
Observes behavior patterns of students in order to detect signs of depression, anger, and/or other emotional and situational problems/issues and initiates proper program behavior management and intervention techniques.
Encourages and supports the students’ academic, vocation, athletic and treatment participation.
Facilitates problem solving through active listening, guidance, and conflict mediation with staff and students.
Assists in the training of Coach Counselors on coaching techniques, group interactions, and program requirements, including subduing and/or restraining techniques in order to ensure a safe and secure environment.
Personally provides and ensures consistent interactive supervision of the students (know where they are and what they are doing at all times) is provided by the coaching staff and provides operational guidance and direction in usual, unusual and non-standard situations in various program elements such as:
Positive Skill Development Groups,
Student work programs,
Maintains thorough and accurate records, files, correspondence and statistics; completes necessary documentation (both hand-written and computer based/data entry) in a timely, accurate, complete and legible manner. May include, but not limited to: notations in the shelter log, bed roster, incident reports, late arrivals, sign-in sheets, showers and laundry schedules, and any other forms used or as directed by the supervisor and site requirements. Ensures coaching staff complete required records, reports and documentation. Assists coaching staff with the completion of records, reports and documentation.
Resolves problems and mediates conflicts involving students and/or staff encountered during daily operations, determines appropriate solutions and/or seeks out assistance from Group Leader or higher authority.
Communicates and applies policies, licensing requirements, program elements to students and coaching staff. Reports problem areas, disciplinary action, behavior problems, safety violations etc. to Group Leader or higher authority.
Observes and appropriately responds personally and through subordinates to incidents such as assaults on staff and/or students, run-away attempts, program disturbances or other situations threatening the safety, health and/or welfare of the facility, community and daily operations.
Performs and ensures staff performs proper safe physical management techniques when situations require and reporting procedures and documentation are completed.
Provides conflict de-escalation and mediation involving students, as needed.
Ensures facility (unit, cottage, house, room, etc.) maintenance, safety and cleanliness meet health, and safety codes.
Assists Group Leader or higher authority with monitoring facility (unit, cottage, etc.) supplies and needs.
Ensures compliance with standards and security safeguards such as room checks; suicide watch protocols, Prison Rape Elimination Act Policies and Procedures, removal of dangerous items and student count responsibilities.
Acts as a positive role model: guiding students and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships and constructive time management.
Personally ensures staff maintains appropriate professional boundaries with students and staff; responds to students and staff in a professional and courteous manner; observes and adheres to confidentiality standards.
Follows all policies and procedures regarding attendance, including punctuality and notification.
Maintains and promotes the cooperative, harmonious, teamwork environment ROP strives to promote within the workplace; maintains and promotes an atmosphere of dignity and respect in line with the philosophy and policies of Rite of Passage.
Provides feedback to the Group Leader or higher authority regarding the coaching staff performance, disciplinary infractions, attendance, training requirements etc. to assist supervisors develop staff.
Encouraged to participate in at least 50% of the daily physical activities required of the students.
Ensures the highest standards are maintained to prevent illegal, unethical, or improper conduct and to ensure the program remains in compliance with agency licensing and Rite of Passage policies and procedures.
Assists with the correction of deficiencies and quality improvement efforts.
Attends and participates in all required meetings.
Commits to attending all training and staff development classes for this position and supervised staff in order to ensure sufficient hours of training on an annual basis. Notifies supervisor if annual training hours are deficient.
Other duties as assigned, verbally or in written form.
Internal applicants must be a Coach Counselor with no less than standard performance and at least one year of experience at Rite of Passage in a Coach Counselor or higher Direct Care Position. Staff in this position must have completed Operations and Treatment Essential Subjects prior to placement in this position. Additionally, staff in this position must complete Human Resources Essential subjects within six months of placement in the position.
External candidates must have 1 year prior experience working with at-risk youth in a similar position as a Coach Counselor or higher Direct Care position or at least 60 hours of college education in a directly related field of study. Staff must complete Operations, Treatment and Human Resources Essential Subject Training within 6 months of placement in the position.
Supervisory experience preferred.
For sites operating in Maryland, all direct-care staff must comply with COMAR 14.31.06.06.
If required to operate a company vehicle during the course of employment, must meet the requirements to be an eligible ROP driver. Must possess a current State Driver’s License and have an acceptable driving record for the past three (3) years.
Strong knowledge of overall company operations and an ability to understand correlations between internal operating departments.
Ability to pass a criminal background clearance check, drug screen, physical and TB test.
Ability to perform work with little or no supervision.
Ability to utilize resources available to complete assigned projects.
Ability to prepare written reports and correspondence.
Ability to understand and follow verbal and written instructions.
Ability to effectively communicate, verbally and in writing.
Able to work the assigned shift and excess of 40 hours per week with the possibility of a varied schedule.
Must be able to maintain a high level of confidentiality.
Must have excellent organization and time management skills.
Ability to build and maintain positive internal and external relationships.
Ability to provide exemplary customer service to all employees and outside constituents.
Ability to function independently and as a member of a team in a multi-task environment.
Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.
Rite of Passage is a leading national provider of programs and opportunities for troubled and at-risk youth from social services, welfare agencies and juvenile courts. For over 30 years, we have developed and operated a continuum of programs based on the needs of youth and our placing agencies. With our emphasis on evidence-based practices and positive skill development, combined with our supportive therapeutic approach, our organization is highly respected by industry experts as a highly effective solution for our youth. Rite of Passage has locations across the nation! We are an organization that has a long, proud history of improving the lives of youth. Since 1984, over 25,000 youth have entered and completed our programs. Rite of Passage has built its reputation on running life changing educational treatment programs that positively contribute to the community and valuing the contributions of its staff.
Our employees are dedicated, passionate individuals that are committed to inspiring positive change. Join our qualified team and become a part of something great. Becoming a member of the Rite of Passage team is more than just a job, but an opportunity to create a meaningful career within a mission driven company.
- High School or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)