Verizon Wireless Director Digital Technology in Denver, Colorado
What you’ll be doing...
Located in Denver, Colorado, the Head of Digital Technology is charged with building a tech-forward consumer mobile innovation messaging platform and gateway for self-service, online sales, acquisition, onboarding, support, diagnostics and customer engagement; driving the mobilization of IT and other applications and analytics to refine strategies. This is a key leadership position, launching a new and disruptive product in the wireless industry. Additional responsibilities include:
Technology & Digital Expertise:
Drive self-service, mobile commerce and innovation by leveraging products and services with collaboration of internal and external resources, including IT, Security and Marketing partners.
Create additional and compelling revenue results via penetrating the millennial segment.
Lead a highly motivated and collaborative team to develop a culture that drives innovation and strategic growth, taking calculated risks.
Strategically utilize research and analytics of the external environment to understand market dynamics; trends; size; segmentation; customer needs; applicable and emerging technologies; and the competitive landscape.
Define the technical capabilities and resources necessary to meet the needs of the Digital organization.
Build commerce solutions. Build/create/modify .com sites and configure according to business needs; install and provision applications.
Ensures service level goals are met with minimal disruptions to the business and/or clients.
Drive team to meet all time lines of releases, following annual audit and security requirements.
Strategize on product and/or feature concept creation and strategy to build a pipeline of innovative products/services.
Oversee ongoing IT training initiatives across Agile, Device and Transformation initiatives.
Conduct meetings with potential and existing stake holders to establish strong working relationships and promote mobilization efforts. Attend and represent Verizon at mobility and innovation presentations and summits.
Manage the overall operations of Web & Mobile, building and maintaining platforms for Web & Mobile applications.
Define processes for mobilization, data products and services, good understanding of sign off processes and submissions to the app stores.
Manage operating budget.
Analyze reports and operation results, and develop action plans designed to increase productivity and operations efficiency.
Leadership and Team Building:
Energetic, flexible, collaborative and proactive – a team leader who can lead both strategic and tactical initiatives.
Strong gravitas with all levels of management; ability to communicate complex concepts in a manner that is understood by audience.
Exceptional leadership, decision-making, problem-solving and communications skills.
High comfort level with ambiguity and fluidity; ability to make decisions in a rapidly changing environment, achieving quality results.
Demonstrated track record of building world-class teams by recruiting, retaining and promoting exceptional talent in a fast paced and aggressive growth environment.
What we’re looking for...
You are a digital native with a penchant for driving new services and products. You can lead at massive scale and have the sophistication to work across legacy businesses. Key criteria include:
10+ years IT application management experience including staff development, preferably in a Web & Mobility/Mobile App platform.
Proven ability in winning in emerging market segments, particularly millennial consumers.
Strong working knowledge of cloud services, good understanding of cloud services pricing structure and availability.
Expertise leading a digital first and consumer product, with an emphasis on developing next gen technologies that drive and shape consumer habits.
Demonstrated ability to transform a culture; lead through influence; build engagement; and, partner across engineering, marketing and teams.
History collaborating with sales teams and ability to integrate customer requirements. Proven experience translating products’ technical advantages into marketing differentiators.
Thrives in growth environments and managing large scale projects, budgets, and operations.
Ability to predict market trends and focus on high-impact initiatives that capitalize on future opportunities.
Demonstrated prowess in revenue planning and forecasting.
Demonstrated success delivering business value through applying innovative and analytical problem solving techniques.
Hands-on, “roll up your sleeves” mindset, with the ability to be a driver and change agent in an organization. Proven ability to lead through influence without a direct line of authority.
BA is required; MBA is preferred.
Results-driven: Laser focus on building an organization that not only meets but exceeds the needs of a rapidly scaling business and delivers measurable financial results.
Collaborative: Ability to expertly lead enterprise-wide initiatives that span across business units with competing priorities.
Entrepreneurial: Talent for initiating innovative organizational changes, combined with a “get things done” attitude.
Open-minded: Seeks out opposing viewpoints across the company.
Culture-driven: Takes ownership of nurturing a customer-centric culture at Verizon.
Ambitious: Eager to tackle the organization’s toughest problems.
Mentor: Natural ability to guide and coach other employees to achieve their potential
Adaptable: Ability to meet aggressive deadlines, manage multiple projects simultaneously, and to work in a fast-paced, dynamic, customer and team-oriented work environment
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.