Transdev Branch Manager in Dorchester, Massachusetts
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, shuttle, sedan and taxi services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe and sustainable mobility solutions. Our mission is to improve public transportation, to enhance quality of life and combat global warming.
The Branch Manager is responsible for planning, directing, controlling and evaluating operations and programs of the facility.
Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel
Oversees scheduling of Drivers, Dispatchers and Supervisors
Monitors operations and coordinates delivery of service with the General Manager and Assistant General Manager; and provides a daily reports
Responsible for On-Time Performance and timely yard departures
Works closely with the maintenance department to ensure adequate availability of equipment
Track, compile and analyze performance standards related to On Time Performance, Complaints, Missed Service, and other operational standards
Handle interdepartmental issues; assists in the resolution of employee issues and grievances; improve processes and route scheduling
Monitors department budgeted regular and exception time hours and reports variances to the Operations Manager and Assistant General Manager daily
Monitors Key Performance Indicators (KPI) and reports variance to the Operations Manager and Assistant General Manager
Maintains confidentiality of all information
Interact with the union representing the employees with the goal of positive interaction
Ensure that service to Boston Public Schools remains on schedule and professional
Works a flexible schedule including weekends and holidays
Other duties as required
Education, Licensing, and Certifications :
A high school diploma or equivalent (G.E.D.) required
A Bachelor’s Degree preferred
Experience Required :
A minimum of 5 years of passenger transport experience
A minimum of 4 year’s management experience
Experience Preferred :
- School Bus transit experience preferred
Skills and Knowledge Required:
Comprehensive knowledge of public management and organization theories, principles, practices and techniques
Thorough knowledge of the methods of operation of the transit system’s staff and operational departments
Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation
Ability to analyze a variety of complex administrative problems to make sound recommendations for their solutions and to prepare working procedures
Ability to work effectively with labor
Familiar with Microsoft Office
Strong communications and time management skills
Travel requirement outside of immediate area (as a percent) <5%
- Pass a pre-employment drug test and background check including fingerprinting
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to manipulate, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee is occasionally required to lift up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, night vision, and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to outside weather conditions. The employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the environment is moderate.
For more information please visit our website at www.transdevna.com/careers
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm
Drug free workplace
If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.
Requisition ID 2018-8160
Position Category General Managers/Assistant General Managers/Operations Managers
Internal Code #TNA
Internal Reference 607
Internal Code 3 Ind1
Company/Division Transdev Services