Hilton Accommodation Assistant - Conrad Dublin in Dublin, Ireland

Do you want to work for the most recognised name in the hospitality industry? Want to work in one of the best 5⋆luxury hotels in the country? Want countless benefits & career development opportunities?Then come to the Conrad Dublin!

“We are Hilton! We are Hospitality!”

The Conrad Dublin is a 5⋆hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’.

As part of our Front Office Team you will be acting as the face of the hotel and be responsible for ensuring our guests’ stays both begin & end in excellence.

Benefits

Team GYM –We are the only Hotel in Dublin offering a complimentary Team gym. Opening in Aug 2018, this is very much part of Hilton’s THRIVE initiative where we encourage and support all our team to look after their Body, Mind and Spirit

Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world

Development – Hilton have numerous learning & development opportunities for all. Both abroad and closer to home.

Holidays – 29 days holiday including bank holidays (long service entitlement)

On shift – complimentary meals on duty & uniforms provided

Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels aroundthe world

Development – Hilton have numerous learning & development opportunities for all. Both abroad and closer to home.

Holidays – 29 days holiday including bank holidays (long service entitlement)

On shift – complimentary meals on duty & uniforms provided

…and so much more including high street retail discounts and discounted dental & health cover.

What will I be doing?

As an Accommodation Assistant, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. An Accommodation Assistant will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Ensure cleanliness of public areas
  • Clean guest bedrooms and bathrooms
  • Vacuum rooms and corridors
  • Change and replenish bed linen, towels and guest amenities in line with company guidelines
  • Undertake regular deep cleaning tasks
  • Restock and maintain trolley on daily basis
  • Be environmentally aware
  • Dispose of waste accordingly
  • Carry out lost property procedures
  • Manage guest requests in a timely and efficient manner
  • Manage master keys in his/her possesssion
  • Check public areas and toilets taking remedial action where necessary
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

An Accommodation Assistant serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Committed to delivering a high level of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hotel experience
  • Experience in a similar position

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Housekeeping and Laundry

Title: Accommodation Assistant - Conrad Dublin

Location: null

Requisition ID: HOT05O4H

EOE/AA/Disabled/Veterans