Marsh & McLennan Marsh FinPro - Client Advisor in Dublin, Ireland
Job Title: Client Advisor, Corporate Finpro
Reporting To: Manager, Corporate Finpro.
Department: Finpro Corporate Practice Location: Adelaide Road, Dublin 2.
With responsibility for the day to day performance of administrative duties to support the Finpro team in professional management and servicing of all aspects of client’s insurance portfolio this role will also provide assistance to Client Executives and in the development of Client Support within the team
To fulfill this role, the Client Advisor will:
Support the Team Manager and team colleagues with projects and other work as required. Provide day to day support and service to the Finpro team with assistance in prompt invoicing, policy issuance, issue of cover notes, endorsements, and summaries within agreed timescale. Provide the best technical advice and service to Clients and Client Executives, utilising own knowledge and that of colleagues as necessary Negotiate renewals, re-marketing and finalising insurance placements. Develop and maintain a good working relationship with colleagues, Insurance Companies and their personnel. Ensure that compliance procedures and policies are maintained and adhered to at all times Ensure cover placement in line with client instructions is delivered on time. Build and maintain effective relationships with key internal/external contacts. Claim handling duties including the reporting & management of reportable notifications.
Internal contacts –Team Manager, Client Executives, Claims Executives, Accounts Dept, Placement Team, IT, Compliance
External contacts – Insurers, Clients, Loss Adjustors, Finance Companies and Appraisers. QualificationsSkills and Experience:
1-2 years relevant insurance experience
Excellent IT Skills (including Excel and Word)
Fully Qualified CIP and/or working towards Qualified ACII (desirable) Ability to work under pressure and meet tight deadlines Ability to quickly understand and apply insurance product and technical knowledge Excellent verbal and written communication skills Ability to maintain clear lines of communication with various internal and external stakeholders Accuracy with good attention to detail and ability to check work of self and others Flexible and team player – develops close partnerships with onshore and offshore colleagues Ability to identify areas to improve efficiency, accuracy and analysis and suggest ways of improvement