Oracle SEPA Business Analyst - Senior Consultant in Dublin, Ireland
SEPA Business Analyst - Senior Consultant
This opportunity is with Oracle Financial Services Software, a separate company and majority-owned subsidiary of Oracle Corporation.
We are looking to appoint 2 Business Analysts who will work within the level 1 production support environment of the SEPA Credit transfers & Direct debits department, of one of Ireland's leading bank.
There are 2 positions
Business Analyst for SEPA Credit Transfer Stream
Business Analyst for SEPA Direct Debit Stream
Cabinteely, South Dublin
Details of Activities:
Work on a mission critical 24x7x365 production support environment providing support
Work on trouble shooting issues, finding root cause and resolving incidents
Analysis and Communication of incident impact to various stakeholders in bank
Work on the underlying issues causing the incidents & contribute to problem resolution
Contribute to a controlled change management processes
Use ITIL standards based processes to achieve deliverables that meet quality expectations of oracle/client.
Work in conjunction with offshore team for various incidents, problems and changes.
Adhere to defined Change Control Process of oracle/customer. Comply with oracle/customer audit/compliance requirements.
Perform proper handover/knowledge transfer at end of each assignment. Timely status reporting to supervisor.
Timely submission of timesheets for oracle/customers
Desired Skills & Experience
Proven skills as a Business Analyst & experience to function in Production Support environments.
Functional Experience in SEPA payment systems (Credit Transfer & Direct Debits)
Basic knowledge of PL/SQL
Awareness of ITIL Processes
Capable to speak to IT, Ops and business people
IT skills including Microsoft Office
Good communication skills in English
Educational and Other Qualifications
Should be an Irish/ EEA national
Should hold a Bachelors/Masters Degree in Computer Science / Accounting / Banking / Commerce / Management.
Fluency in English is a must.
Should be willing to work anywhere in Europe.
Should be willing to provide on call support & deployments on weekends
Ability to work in a high pressure, fast moving, multi-cultural and challenging environment
The applicant must possess a valid EU / EEA passport to be considered
Detailed Description and Job Requirements
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications.
Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.
2-5 years of overall experience in relevant functional or technical roles. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).
Job Type: Regular Employee Hire