Thermo Fisher Scientific Credit and Collections Specialist in Durham, North Carolina

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

How Will You Make an Impact?

In this key role, you will oversee and maintain all Credit / Collection operations for accounts assigned in a manner that will increase sales volume, maximize cash flow, contribute to profit and stability. You will provide for prompt turnover and adequate protection of the company’s investment in Accounts Receivable, while maintaining the highest level of Customer Satisfaction. The Credit and Collection Specialist will be responsible for accounts assigned and will include but not be limited to the following: Establishing and Updating Credit Lines, Collections, Deduction Resolution, Facilitate Meetings, Process Improvement and Customer Satisfaction. The job is to be performed in accordance with established Company Policies and Credit Department guidelines, and in conformity with all applicable state and federal laws.

What will you do?

  • Timely collections and reconciliation of A/R for assigned portfolio to achieve collection target and ensure positive cash flow.

  • Manage collection and email queues within GetPaid collections tool to ensure daily collection tasks are performed.

  • Interface with internal and external customers to resolve any deduction related issues & improve process to prevent reoccurrence.

  • Communicate with Sales, Finance and Operations to resolve all related business matters and discuss status of customer accounts, keeping the Sales Organization and Management advised of any escalated action to be initiated on delinquent, disputed and over credit line accounts.

  • Complete Credit Investigations including Financial Statement Analysis to recommend or establish Credit Lines for new and existing accounts.

  • Credit Reviews to maintain maximum Credit Lines on assigned account base. Work with Sales to determine Credit Line needs for all customers.

  • Create Cash Forecasts each week.

  • Create reporting and facilitate dispute resolution calls with assigned site personnel.

  • Other duties as required.

How will you get there?

Education

A Bachelor’s Degree in Finance, Accounting or Business is requited

Experience

  • 3 to 5 year’s experience in Credit, Collections, Dispute Resolution and Customer Service.

  • Financial Statement Analysis experience

  • Understanding of Accounting and Credit principles

  • Ability to operate both Excel and Word at an advanced level.

  • Ability to handle multiple tasks with attention to detail in a fast paced environment.

  • Ability to research, analyze and resolve complicated situations.

  • Excellent oral and written communication skills

  • Ability to deal effectively with people at all levels both within and outside the company.

  • Pharmaceutical Manufacturing background

  • GetPaid Collection software is a strong plus

  • Bilingual and international experience

  • SAP experience a plus

  • Internet navigational skills.

  • NACM certification a plus

This position has not been approved for relocation assistance.

About Thermo Fisher Scientific

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here at https://jobs.thermofisher.com/page/show/eeo-affirmative-action-statement#accessibility for further assistance.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.