IBM Lead Infrastructure Specialist - IBM Hybrid Cloud in DURHAM, North Carolina

Job Description

IBM Cloud Managed Services can provide access to a production-ready, security-rich, cost-effective cloud infrastructure, managed by IBM and designed to help drive business value and competitive advantage while facilitating reduced operational risk. It includes optional rapid migration services to help you accelerate on cloud.

The Lead Infrastructure Specialist position is responsible for evaluating ECM infrastructure architecture requirements, advising on implementation of appropriate equipment, designing virtual machines to specified requirements for application implementation, and managing operating system templates to satisfy application requirements and CIS security. The position is required to be well-versed in all aspects of the infrastructure architecture as it pertains to ECM technology to support and advise on proper procedures, automation techniques and problem resolution.

The Lead Infrastructure Specialist will ensure that accepted industry practices are adhered to in the ECM environment provisioning, mitigate procedures when security scans expose gaps and provide support to the other IT engineers.

The will advise the Provisioning Manager on enterprise environment requirements, support Steady State resources in problem resolution of customer environments, change request/service request remediation and status.

The employee will perform as an Infrastructure Architect in the build and provisioning and decommissioning of ECM environments supporting both internal and external clients.

This individual is required to have strong communication skills both verbal and written, strong and effective team skills, and the ability to perform professionally and accurately under pressure from demanding customers, aggressive timelines and in support of critical situations.

In this role, you’ll have access to all the technical and management training courses you need to achieve your career goals. You will be mentored by experienced engineers and architects, and you will be expected to mentor others as appropriate. At IBM, you’ll have the opportunity to work with and explore a variety of technologies and if appropriate have management opportunities to round out your experience.

Required Technical and Professional Expertise

  • 7+ years of system administration experience

  • 5+ years of other IT experience

  • 7+ years experience in managing systems

  • 1 year experience in project management

  • Ansible automation and other scripting experience

Preferred Tech and Prof Experience

  • Deep experience in aspects of infrastructure, operating systems (Windows and Linux)

  • Demonstrated knowledge of IBM middleware is desired

  • Demonstrated written and verbal communication skills

  • Ability to manage priorities in a dynamic, ever-changing environment

  • Commitment to customer satisfaction and service

  • Technical knowledge and experience in multi-discipline areas

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.