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Pearson Site Reliability Engineer in Durham, North Carolina

Site Reliability Engineer

Description

We are the world’s learning company with more than 24,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

The Cloud Infrastructure Services team is seeking candidates for a Site Reliability Engineer. SRE’s play an integral role ensuring that our customers have a highly available and reliable platform. The role supports the deployment and customization of our ERP Platform. As a Site Reliability engineer, you will scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.

As an SRE, you will:

  • Design scalable, robust, secure systems using cloud architecture

  • Build automation using industry tools (like Jenkins, Ansible, etc.) to deploy hundreds of different services

  • Ensure a high degree of availability across all of our service offerings.

  • Identify bottlenecks and problems throughout the infrastructure.

  • Drive projects/technical initiatives and architectural/technical service improvements .

  • Build automation to scale infrastructure based on forecasted demand.

  • Develop custom tools as necessary.

  • Document system design and procedures.

  • Maintain applications and services once they are live by measuring and monitoring availability, latency and overall system health.

  • Practice sustainable incident response and postmortems.

  • Partner and lead internal and external technology resources in solving complex business needs

  • Participate in an on-call rotation.

  • Provide architectural recommendations

  • Ensure SLA obligations are met.

Qualifications

Required Qualifications:

  • 4 years' hands on experience managing, maintaining, and automating infrastructure in AWS.

  • 4 years' hands on experience managing and maintaining Linux systems.

  • BS degree in Computer Science or related technical field involving systems engineering (e.g., physics or mathematics), or equivalent practical experience.

Preferred Qualifications:

  • Advanced problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.

  • Hands on Experience with Oracle Database and Middleware Infrastructure.

  • Good understanding of standard networking protocols and components such as: HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing.

  • Fluent in at least one scripting language, Python experience highly preferred.

  • Strong experience using logging and monitoring tools (ie: Splunk, Cloudwatch, NewRelic)

  • Experience with Ansible or other configuration management systems.

  • Strong familiarity with software configuration management systems and/or source code version control systems

  • Excellent English communication skills

#LI-POST

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Primary Location: US-NC-Durham

Work Locations: US-NC-Durham-5425 Page Churchill 5425 Page Road Durham 27703

Job: Technology

Organization: Technology & Operations

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: May 6, 2020

Job Unposting: Ongoing

Schedule: Full-time Regular

Req ID: 2005220

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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