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Merck Specialist, Engineering - Technical Operations in Durham, North Carolina

Job Description

Are you looking for an exciting opportunity with a rapidly growing pharmaceutical manufacturer? If so, then this is the opportunity for you!

Our Engineers support internal and external manufacturing operations to remain operational, continuously improve and innovate. With our extensive range of facilities and environments, our Engineers have opportunities across many diverse areas including Biological, Chemical, Automation, Capital Projects, Maintenance, Safety, Process Development, Technical Services, Utilities and Validation.

Key vaccine product franchises are experiencing significant growth requiring staffing. This is a rotational assignment as the candidate will initially be assigned to technical operations at the West Point site within vaccine bulk processing (9 months to 1 year) and will then transition to a full-time assignment in Durham, NC, to support active capital projects to increase vaccine bulk manufacturing capabilities.

The Specialist, Technical Services in the BioBacterial Manufacturing End-to-End provides engineering technical support to the manufacture of microbial vaccines while actively supporting, participating in, and embracing an empowered team culture. In this role, the Specialist will work as an individual contributor or as lead to a project. Additionally, this role will contribute to the performance and results of a department and anticipate and interpret client and/or customer needs to identify and implement solutions. Limited off-shift or weekend coverage may be required based on business unit needs and specific assignments.

The role encompasses technical services support in the areas of equipment and automation systems, validation, deviation management and product franchise. Specific assignments may be focused in one area or span across multiple areas of focus.

The selected candidate will be responsible for:

  • Provide on-the-floor support of operational and technical issues; collaborating with the shop floor to provide immediate responses to deviations and potential deviations.

  • Conducting real time investigations with the goal of fully understanding root cause and product impact

  • Performing deviation investigations aimed to prevent deviation re-occurrence, including determining the root cause, identifying corrective/preventative actions, identifying event scope, and conducting a product impact assessment. Where applicable, complete investigational test protocols to determine root cause, product impact, event scope, etc

  • Completing projects to improve the performance of our processes, including projects aimed at improving Right-First-Time performance or preventing/reducing deviations, and continuous improvement projects that seek to improve yield, reduce cost, or lower our processing cycle times.

  • Preparing source documentation for regulatory filings, supporting requests for regulatory inspections related to process overviews, investigations, projects and validation.

  • Authoring updates to Master Batch Records (production process descriptions) and SOPs (Standard Operating Procedures).

  • Supporting team safety, environmental and compliance objectives.

  • Managing investigation, project and validation study timelines to ensure key compliance and customer due dates are met; escalating any potential misses and develop remediation plans when possible.

  • Collaborating effectively with the area Coaches, Operators/Mechanics, support groups (Maintenance, Automation, Technology, Quality, and Planning).

  • Executing projects and assigned studies in a right-first-time manner.

  • Actively using and championing the use of Lean Six Sigma (LSS) and our Company Production System (MPS) tools, both in problem solving and day-to-day operational activities

Education Minimum Requirement:

  • B.S. or B.A. in Engineering, Sciences, or related discipline

Required Experience and Skills:

  • Minimum of two (2) years relevant work experience

  • Engineering or science educational background

  • Demonstrated ability to work both independently and as part of a team

  • Demonstrated leadership and teamwork skills, excellent analytical abilities, established written and verbal communication skills

Preferred Experience and Skills:

  • Support of vaccine operations or technical services support.

  • Experience with troubleshooting biotech and manufacturing equipment.

  • Experience with Trackwise, MIDAS, SAP

  • Ability to read Piping and Instrumentation Diagrams

  • Support of deviation investigations and/or project work

  • LSS/MPS certification / experience


Our Manufacturing & Supply Division is committed to be the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create an interdependent global manufacturing network that’s committed to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are …

Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines and animal health products.

We are driven by our purpose to develop and deliver innovative products that save and improve lives. With 69,000 employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.

What we look for …

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth .





In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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We are an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:




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Flexible Work Arrangements:

Work Week


1st - Day

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Hazardous Material(s):


Number of Openings:


Requisition ID: R14926