The Hertz Corporation Fleet Specialist TNC in East Boston, Massachusetts
The TNC Fleet Specialist handles fleet related functions within a Pool to ensure maximum performance through disciplined execution of fleet objectives. They are responsible for collaborating with all necessary parties and completing various daily fleet processes within the Pool. They will ensure their day to day activities are aligned with the strategic goals & objectives of the HLE Area Manager, HLE General Manager & Pool Fleet Manager.
Execute on all day to day activities related to TNC fleet processes:
Monitor TNC Pull List and ensure alignment of vehicle holds
Stage TNC vehicles and coordinate all activity required to make them rental ready
Coordinate TNC inspections (ensure inspection forms are in car and in Filenet)
Coordinate TNC Re-registration and annual inspection processes.
Seek out misplaced vehicles (TNC cars at RAC locations) and coordinate proper placement
Coordinate TNC OOS with the TNC branches & RAC locations to ensure timely available for rent
Maintain daily communication with TNC branches, Maintenance, Fleet and Transport companies
Attend weekly TNC calls
Maintain awareness of all new TNC branch openings and fleet needs
- High School degree or equivalent preferred
- Prior experience in the car rental industry preferred.
Financial and business acumen
Customer service resolution practices
Excellent communication techniques
Labor & Employment laws
Intuitive problem solving skills
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 165098
# Positions 1
Category Fleet Operations
Division TNC Lyft
Position Type Regular Full Time