HCA, Hospital Corporation of America Director of Quality Management / Performance Improvement Las Palmas Medical Center in El Paso, Texas

About Las Palmas Medical Center

Las Palmas Medical Center offers comprehensive services and special expertise in Emergency Room Medicine (Level III Trauma), Cardiology, Women’s Services, Labor & Delivery, Neonatal Intensive Care, Neuroscience, Pediatric care, and Wound Care Management. Las Palmas Medical Center is also the only Kidney Transplant Center in the Region. Las Palmas Rehabilitation Hospital is a separate facility with newly renovated patient rooms, exercise equipment and cafeteria. The physicians, nurses and staff at our 325-bed facility are committed to caring for our community with compassionate, quality healthcare.

REPORTING RELATIONSHIPS (supervision exercised, directly reports to): Administrative Director Quality

Positions Supervised: * Quality Service Line Coordinators * Quality Management Clinical Analyst


The Director of Quality Management manages the facility quality and performance improvement (PI) programs, including outcomes analysis. Promotes performance improvement staff education and development.

Directs implementation of all aspects of the Quality Management Program including: * Identification of opportunities to improve patient care * Planning and facilitating interventions * Evaluation and sustaining of success * Teaching PI methods and strategies * Leadership in PI activities


Required: Bachelor’s Degree with preference given to Nursing, Quality Management or Healthcare Administration or ten years experience in healthcare quality and patient safety.

Preferred: Master’s degree in healthcare, nursing, quality or business. Advanced training in Quality.


Current licensure in State of Texas

Certification in Healthcare Quality and/or preferred


Required: 3-5 years of clinical nursing experience

Background in Health Information Management, Case Management, or Quality Management

Understanding of healthcare environment and strong project management skills

Thorough knowledge of quality principles, theories and tools/. /

Data analysis and statistical background knowledge

/ /Excellent people skills and presentation skills are required

Preferred: 5-7 years experience in strategic planning, performance improvement in an organization to include implementing quality initiatives.

Advanced degree in the fields mentioned above

/ /


Understanding of quality principles, theories and tools.

Data analysis and statistical background required.

Ability to perform computerized analyses and use data management, word processing, and presentation software as required.

Understanding of healthcare environment and strong project management skills are necessary for this position. Understanding of clinical information, organizational behavior and group dynamics helpful.

Ability to interact effectively with a variety of professions and persons.

Comfortable and skilled at working with physicians, health care providers, and other stakeholders in the organization. Effective written and verbal communication skills.

Ability to perform detailed, concentrated work with limited supervision.

Ability to identify issue and initiate improvements.

Job: *Directors & Managers

Title: Director of Quality Management / Performance Improvement Las Palmas Medical Center

Location: Texas-El Paso-Las Palmas Medical Center - El Paso

Requisition ID: 01515-19109