Home Depot INTERLINE BRANDS COLLECTION SPECIALIST II in Fairfield, Iowa

POSITION PURPOSE

If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team. This position is based out of Fairfield, IA.

MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES

  • 60%- Responsible for the collection of B2B business accounts which may include specialized, high profile and or national accounts through use of collection software. This function requires a high volume of phone contact, initiated through both outbound & inbound calls. Extensive use of telephone & electronic communication

  • 30%- Processing of credit card and electronic payments through in-house programs and commercial software. Creates excel spreadsheets, word documents, analyzes payment applications and customer accounting records

  • 10%- Establishes and maintains strong business relationships, evaluates and accesses risk while conveying information or concerns regarding the financial condition of a customer's business to management

NATURE AND SCOPE

Reports to Credit & Collection Manager. has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS

ENVIRONMENT:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

TRAVEL:

Typically requires overnight travel less than 10% of the time.

MINIMUM QUALIFICATIONS

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

EDUCATION REQUIRED:

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

YEARS OF RELEVANT WORK EXPERIENCE: 3 years

PHYSICAL REQUIREMENTS:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

ADDITIONAL QUALIFICATIONS:

  • Self-starter with a sense of urgency

  • Excellent communication skills including both verbal and written

  • 3 or more years commercial non-secured collection experience

  • Basic comprehension of Excel

PREFERRED QUALIFICATIONS:

  • Intermediate proficiency in the use of EXCEL & WORD

  • Prior B2B collection experience

  • Strong Problem solving skills

  • Get Paid Collection software

  • High Energy Level

KNOWLEDGE, SKILLS, ABILITITES AND COMPETENCIES:

  • Ability to multi-task in a fast paced environment

  • Extensive Negotiation Skills

  • Team Player

  • Strong Accounting Aptitude

  • Ability to meet workload deadlines

  • Knowledge of Residential Construction industry

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.