Chenega Corporation PKI Systems Administrator - USAID in Falls Church, Virginia

CHENEGA PROFESSIONAL & TECHNICAL SERVICES, LLC

Company Job Title:

PKI Systems Administrator-USAID

Chenega Job Title:

Clearance:

Secret

Location:

Falls Church, VA

Reports To:

Program Manager

FLSA Status:

Exempt, Full Time, Regular

Prepared Date:

12-4-2018

Approved Date:

12-4-2018

THIS POSITION IS CONTINGENT UPON CONTRACT AWARD

Summary:

Chenega Professional & Technical Services (CPTS) is seeking a Public Key Infrastructure (PKI) Systems Administrator to support the United States Agency for International Development (USAID). The PKI Systems Administrator provides support, implementation, and design services for Microsoft Active Directory (AD) and Public Key Infrastructure (PKI) based systems across the enterprise including directory, identity credential and identity management solutions.

This individual must have systems administration and integration experience with Active Directory Certificate Services (ADCS). This position will support and take direction from the (IdAM) program Technical Director.

Essential Duties and Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • Resolve and appropriately complete assigned cases and change requests and act as an escalation for support issues.

  • Apply new solutions through research and collaboration with team and determine course of action for new program initiatives.

  • Implement AD and PKI solutions as required by the organization and the Identity Access Management (IdAM) program team.

  • Identify and resolve Tier 3 level service desk tickets for AD, ADCS, and PKI components.

  • Draft logical and conceptual designs and develop technical work plans for integration of system components.

  • Identify opportunities to innovate and enhance service delivery everywhere possible.

  • Review system logs and perform system monitoring to verify integrity and availability of PKI component resources, systems, and key processes.

  • Create and maintain system documentation for PKI and IAM technologies, including installation, configuration, and appropriate troubleshooting steps.

  • Improve existing processes through analysis of recurring problems and developing remediation steps to resolve issues.

  • Assist in customer satisfaction through effectively communicating and managing customer expectations.

Non-Essential Duties:

  • Other duties as assigned.

Supervisory Responsibilities:

  • None.

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • Minimum of a combined eight (8) years of professional work experience in systems administration of Windows AD and PKI system platforms.

  • Bachelor’s degree from an accredited institution (Can be waived if relevant commensurate work experience is demonstrated with some college work completed).

  • System integration experience to develop technical work plans and technical approaches for creating Change Requests (CRs), and for implementing vendor AD and identity and access management (IAM) tools and services.

  • Strong understanding of Microsoft Azure and federated services.

  • Experience with PKI Registration Authority (RA) duties.

Knowledge, Skills and Abilities:

  • Familiarity with Identity Credential Access Management in Federal Government (FICAM) initiative, PKI X.509 Policy, and NIST PKI related special pubs.

  • Experience with Google Docs is a plus.

  • Good oral and written communications skills.

  • High attention to detail, good organizational skills, and the ability to take proactive action when needed.

  • Experience with CyberArk privileged access management solution is a plus, but not required.

  • Experience with SailPoint IIQ identity governance and management solution is a plus, but not required.

  • MCSE certification is a plus, but not required.

  • Experience with ADCS.

Diversity:

  • Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics:

  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

M#

Organization: Chenega Professional & Technical Services

Title: PKI Systems Administrator - USAID

Location: Virginia-Falls Church

Requisition ID: 1800004168