SpartanNash Customer Service Lead, Full-Time in Fargo, North Dakota
NOTE: This position is only located at the 25th St Family Fare store.
Welcome to SpartanNash! We are excited that you have chosen to apply with us today.
Please take a moment to review this position and then read the application overview and instructions below. Depending on the position you are applying for, the application process will take between 10 and 40 minutes.
SpartanNash is an equal opportunity employer (minorities/women/disabled/veterans)
VEVRAA Federal Contractor
To provide and maintain a high standard of customer service in the store's front end operations; to supervise and direct all front end activities in absence of the Customer Service Manager and operations to ensure that the work shifts at the front end contribute to the financial best interests of the store. Complete all other duties as assigned in a timely manner.
HS Graduate or Equivalent(GED)
0 TO 2 YEARS
Responsibilities and Essential Duties
Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.
Ensure that return-to-stock items are handled in a prompt and orderly manner with the most immediate attention given to perishable items
Knowledgeable of product locations in the store.
Know the Ad items, special prices, coupon deals or other features that apply to the store's sales program.
Train others to perform all department activities and functions
Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
Handle spoiled/damaged products per established guidelines.
Maintain a clean, attractive and well stocked department.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
Knowledge, Skills Abilities
Proficient Computer (email, spreadsheets, etc)
Ability to read, write, comprehend, and intrepret documents
Develop/ Manage Budgets
Suggestive Selling/Knowledge of Products