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Chenega Corporation General Clerk II/Day Shift in Fort Hood, Texas


Chenega Facilities Management, LLC

Company Job Title: General Clerk II/Day Shift

Chenega Job Title: General Clerk II

SCA WD Labor Category: General Clerk II

Clearance: Background/NACI

Location: Fort Hood, TX

Reports To: Site Administrator

FLSA Status: Non-Exempt, Full Time, SCA

Prepared Date: 07-10-2019

Approved Date: 02-22-2019

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.


  • The General Clerk II/Day Shift shall be responsible for supporting the Ft Hood Directorate of Public Works (DPW) through a 24hr call center for reporting Demand Maintenance Orders (DMO), according to priority guidelines, to include power outages, HVAC and plumbing issues, street lights, carpentry issues, as well as support to Stray Animal Facility

Duties and Responsibilities:

  • Coordinate emergency and urgent service orders to mobile crews in the most efficient manner according to the highest priority first.

  • Answer Demand Maintenance Order (DMO) phone line within 30 seconds of initial ring.

  • Complete accurate DMO requests on the same day a Labor & Equipment Form (L&E) is received from the Maintenance Division

  • Dispatch all priority one DMOs within one hour of receipt; and priority two and three DMOs shall be printed to shops as received.

  • Reject incomplete or inaccurate DMO requests if attempts to correct or resolve the inaccuracies are unsuccessful.

  • Review Labor and Equipment (L&E) forms submitted by DPW personnel daily and input the information as recorded into the government system.

  • Review input to the integrated facilities system (IFS) and General Fund Enterprise Business System (GFEBS) by other data entry personnel and report any discrepancies to Government-designated official for corrections.

  • Prepare hard copy of L&E’s for destruction at appropriate times.

  • Required work on assigned holidays to include radio dispatch, assuring that work is assigned in the most efficient manner according to the highest priority first.

  • Other duties as assigned

Minimum Qualifications : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • High School diploma or GED,

  • Minimum six (6) months of related work experience

Knowledge, Skills and Abilities:

  • Must have adequate typing speed

  • Must be able to operate a two-way radio dispatch control system.

  • Must have knowledge of shop operations and skills in order to communicate orders by radio dispatch.

  • Proficient in Mircosoft Suite.

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Primary Location: United States-Texas-Fort Hood

Organization: Chenega Facilities Management
Strategic Business Unit: Environmental Healthcare and Facilities
Security Requirements: Public Trust/NACI
Job Schedule: Full Time Non-Exempt
Recruiter: Patricia Bates
Req ID: 1900002746