HERC Rentals Branch Manager in Fort McMurray, Alberta

Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.

With over 50 years of equipment-rental expertise, approximately 4,800 employees with approximately 275 company operated locations, principally in North America. Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.

Short Description

The Branch Manager leads in the management and direction of the branch to ensure positive revenue generation, providing the highest standard of customer service and continued excellence in productivity. The Branch Manager identifies areas of improving its competitive position as well as maximizing the profitability of the work location. This is an excellent opportunity for motivated self-starters who want to enhance their skills with a company whose reputation speaks for itself.



  • Profit and loss reporting, budgetary planning, operational reviews

  • Operational reviews and processes

  • Developing and maintaining relationships with customers

  • Employee relations and maintaining appropriate staffing levels

  • Fleet management

  • Developing, implementing and training staff on safety plans

  • Maintain Federal compliance with OH & S regulations and Transport Canada standards

  • Conduct Audits


  • Ability to develop rapport with customers

  • Agility & Adaptability

  • Customer service resolution

  • Demonstrates Initiative

  • Detail Orientated

  • Exceptional communication skills

  • Innovative and creative

  • Inspiring and motivating

  • Passion for Customer Service

  • Personal Accountability

  • Planning and organizing

  • Resilient, adaptable, flexible

  • Results driven

  • Risk assessment

  • Strong data entry and computer skills.

  • Understanding of advanced business operations

  • Understanding of fleet maintenance

  • Values diversity and is comfortable in dealing with different cultures


  • Strong Customer Orientation

  • Excellent interpersonal and communication skills

  • A strong team player, experience with high performance teams

  • Ability to travel.

  • Commitment to company values

  • Computer competence.

  • Demonstrated problem solving and negotiation skills

  • Employee training and development

  • Good judgment and strong decision

Educational Background

Bachelor - Business Administration

Conditions of Employment

Must have valid Class 5 license

Clean driving record

Ability to manage a heavy workload and prioritize multiple projects

Ability to multitask in a deadline driven environment

Ability to thrive under tight deadlines and high-pressure situations

Advanced knowledge of Microsoft Office (Excel, Word, Powerpoint, Access)

Aptitude to think critically and adapt to new challenges

Attention to detail and excellent problem solving and analytical skills

Demonstrate an aptitude for learning and applying new skills

Demonstrated leadership managing a large team

Directly involved in operations, fleet management as well as sales leadership, territory development and subordinate coaching, training and mentoring in pump specific markets

Driven and self-motivated with a strong desire for learning

Exceptional writing and oral communication skills

Experience in managing multiple, simultaneous projects requiring frequent communication, organizing/time management and problem-solving skills

Experience in successfully enhancing and streamlining processes

Extremely organized with a strong sense of priority, urgency and commitment to deadlines

High attention to detail

Identify and deliver data to the business that is accurate, timely, and reliable

Knowledge of the rental industry, including knowledge of industrial and construction equipment and tools a plus

Management experience including people development skills and leadership qualities

Passion for continuous improvement

If you are looking for an exciting and rewarding career with a growth-oriented company, Herc Rentals is the right place for you! As an industry leader, we offer the opportunity for training, development, and advancement. In addition, we offer highly competitive compensation and benefits package, including a generous vacation program. Apply today to be part of a team built for success!

Herc Rentals is an Equal Opportunity Employer