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CRST International Account Administrator in Fort Wayne, Indiana

CRST Specialized Transportation is seeking a customer oriented and driven Account Administrator to be located in our Fort Wayne, IN office.

*Job Summary: *The account administrator is responsible for the daily servicing of specific customer accounts or specific functions related to the Transportation Solutions Group. They serve as a main point of contact to specific accounts by providing load booking, tracking, follow up and overall customer service while focused on growing the accounts assigned while aligning with the goals set for by the organization.

*Essential Duties and Responsibilities: *

  • Responsible for a specific customer account and all related functions to the account
  • Ensures flawless adherence to customer critical success factors
  • Schedules shipments, provides accurate pricing, and tracks all orders
  • Communicates effectively with internal and external customers
  • Willing to place a high daily volume of outbound phone calls and emails and engage in a high level of activity in these two areas
  • Ability to generate new business within existing accounts
  • Highly motivated team player with the desire to learn
  • Excellent problem solving and time management skills
  • Must be able to multi task and function in a fast paced environment
  • Ability to work independently within a team
  • Highly organized and detail oriented
  • Ability to negotiate rates, sell services, and build relationships over the phone and through email communication

*Minimum Qualification Requirements: *

  • Previous experience in a customer service oriented field required
  • High school diploma or GED required and a degree in a related field preferred
  • Must be able to multitask in a fast paced environment
  • Basic computer skills needed
  • Verbal and written communication skills required

CRST is an EOE. Candidate subject to successful completion of pre-employment background and drug test.

To apply, please email:

Location: Fort Wayne, IN

Employment duration: Full time