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CRST International Driver Services Manager in Fort Wayne, Indiana

*Essential Duties and Responsibilities: *The Driver Services Manager is responsible for assisting and supporting our driving partners.

  • Supporting retention efforts by overseeing driver processes
  • Gathering feedback through interaction with new/existing drivers
  • Creates an informative and supportive environment for the drivers
  • Works with other departments such as operations, safety, and vehicle response team to assist drivers
  • Interacts with vendors to streamline driver processes
  • Responsible for researching and answering driver concerns and questions
  • Deal with upset/frustrated drivers with efforts to retain and problem solve to meet objectives within set parameters

*Qualification Requirements: *

  • Working knowledge of the BOS Operating system and the ICOA and settlement structure
  • Basic computer knowledge required
  • High school diploma or GED required and a degree in a related field preferred
  • 1-2 years of previous experience in the transportation industry preferred

CRST is an EOE. Candidate subject to successful completion of pre-employment background and drug testing.

Location: Fort Wayne, IN

Employment duration: Full time