Verizon Wireless Senior Supply Chain Analyst – Logistics Services in Fort Worth, Texas

What you’ll be doing...

As our Senior Analyst, you will support Reverse Supply Chain operations in a program management role. You will be responsible for multiple operational solutions that will support internal device allocation and distribution. Support will require administration of end to end process flow including end user and vendor management. This will require collaborative engagement with our 3rd party logistics vendor and numerous internal partners, including: reporting, finance, supply chain management, compliance, legal, and business analytics. You will be responsible for meeting daily service level commitments and driving the identification and resolution of operational improvements and systemic enhancements that will increase efficiency and create a Best in Class customer experience. You will be specialized in priority inventory reconciliation and vendor operations management.

Process Improvements:

  • Responsibilities will include the end to end management of various internal device distribution programs. Program management will require collaborating with both internal and external customers to negotiate terms and program expectations, along with vendor management to drive efficient and accurate order processing.

  • Closely monitoring all daily reconciliation reporting and external factors that influence inventory transactions as well as downstream impacts of the activity completed. This will require working knowledge of the entire process flow from order creation and data flow through various internal and external applications and databases to the operational process of receipt and disposition of product through the reverse supply chain facilities.

Daily and weekly Reporting:

  • Establishing reporting on production and service levels for all operational activities. Reporting will include production, service level, internal and external factors, downstream impacts, customer impacts, and many other metrics and key performance indicators.

  • Providing summary level reporting to supply chain leadership.

  • Being the point of contact for communication and documentation of the processes and activities related to these programs outside of the supply chain team.

System and ER testing:

  • Serving as point of contact or proxy for testing of system updates or enhancements, and new applications as it relates to the SAP inventory management system and the functions these programs perform within.

  • Testing all changes in both test and development environments prior to approval by the supply chain organization for implementation.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Three or more years of relevant work experience

Even better if you have:

  • Master's in Business Administration.

  • SAP Experience.

  • Four or more years of relevant work experience.

  • Warehouse, distribution, fulfillment center, or supply chain experience.

  • Familiarity with in-store merchandising materials.

  • Business acumen, demonstrated effective verbal and written communication skills, strong organizational and risk assessment skills.

  • Proficiency working with large amounts of data to interpret, summarize, and build business cases for process improvements and system enhancements.

  • SQL and VBA experience.

  • Proven ability to organize conflicting priorities and optimize customer impacting solutions to drive resolution in required time frame.

  • Ability to work in a team environment, fostering engagement from external team members in order to achieve team goals.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

REQNUMBER: 496734-1A