Bank of America Senior Telephone Sales Associate in Fort Worth, Texas
Hi there, I’m Sebastian, a Senior Telephone Sales Associate here at Bank of America.
Our clients are at the heart of everything we do. Asa Senior Telephone SalesAssociate, I represent the bank, but I also work to find the best products and services for the person on the other end of the line.
As part of the Preferred Sales line of business, my main responsibility is to act as the primary inbound contact for ourdeposit or credit cardclients. I listen, educate, answer detailed questions, and sell—all to help our clients achieve their financial goals. I’m responsible for sales, operations, quality, and client experience. It’s a lot of responsibility, but I’m up for the challenge. And I don’t do it alone: I work together with various business partners to deliver world-class service from a world-class team. The best part of my job is being in an exciting and high-energy environment.
My team collaborates in the office and in the community. Together, we do a lot of volunteering and neighborhood clean-up, which is supported by the company. In fact, Bank of America has invested $1 billion to help build thriving communities and develop community-minded high school students. They support us too, with benefits like parental leave, tuition reimbursement, career development and more.
Asa Senior Telephone SalesAssociate, I know I’m doing something important. I’m making an impact on our clients as well as my own career.
If Sales with Bank of America sounds like your next challenge, please apply. And good luck!
Have sales experience, which can include cross-selling, upselling, and referrals for products and services
Are an influencer, but you are also a listener
Possess strong organization and communication skills
Have an ability to multi-task and work best as part of a team
Have a strong ability to engage and build rapport with customers (begin a conversation, build rapport, and handle objections)
Are comfortable with receiving ongoing performance feedback and coaching
Are comfortable with learning new technologies and processes
Have at least intermediate-level computer skills
Experience working in a call center
Experience in the banking/financial services industry
Previous telephone sales experience
- One year of sales experience, which can include cross-selling, upselling, and referrals for products and services
Posting Date : 03/01/2018
Fort Worth, TX, 4200 AMON CARTER BLVD (TX2980),
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 2nd shift
Weekly Schedule : Multiple shifts available
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At Bank of America, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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