Indian Health Service CEO Gallup Indian Medical Center in Gallup, New Mexico

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Are you a high-performing executive, skilled strategist, and collaborative relationship builder with an exceptional record of delivering optimal results and measurable outcomes? Are you a proven leader, an excellent communicator, and a natural motivator who views challenge as opportunity? Do you have that special ability for recognizing and cultivating talent...and inspiring greatness in others? If so, we may have the perfect career opportunity for you!

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The Chief Executive Officer (CEO) of the Gallup Service Unit (GSU)/Gallup Indian Medical Center (GIMC) leads one of the largest federally operated Indian Health Service (IHS) hospitals in the nation with 74 licensed beds and provides direct management of a budget of more than $64.1 million annually in addition to annual third party revenues of approximately $100 million. The position reports directly to the Area Director of the Navajo Area Indian Health Service. The GIMC CEO has a unique opportunity to provide effective health and human services and to lead advances in an application of the sciences underlying medicine, public health and social sciences.

The GSU/GIMC CEO leads the delivery of healthcare into the future and has overall managerial responsibility for the planning, development, organization, integration, administration, and evaluation of a comprehensive health care delivery system. GIMC provides direct health care services to 42,524 active users annually through an extensive multifaceted and community-oriented health care delivery system. GIMC serves as a referral center for more than 240,000 American Indian and Alaska Natives, including Federal and Tribal hospitals in the southwestern region of the United States.The Gallup Service Unit consists of GIMC and one ambulatory health center located in Tohatchi, New Mexico. Gallup SU is one of the highest volume health care providers in the IHS. It had the highest number of adult and pediatric hospital discharges among Federal IHS inpatient facilities, with 11,309 hospital discharges for adult and pediatric patients. The average daily census at GIMC is 31.0. GSU/GIMC also has a significant ambulatory workload. In FY 2017, Gallup SU had a total of 310,636 outpatient visits (OPVs) or 23% of the total Navajo Area ambulatory workload (1,094,939 OPVs). Primary care provider visits (PCPVs) in GSU totaled 198,497, or 34%, of the total Navajo Area PCPV s of 576,803.

The GSU/GIMC CEO is responsible for major innovations in management and health care delivery and serves on the front lines of patient care in being responsive to the changing health care needs of the local Tribes and communities it serves. The CEO coordinates with external partners such as Federal agencies, academic institutions, Tribal, state and county governments, the City of Gallup, the states of New Mexico and Arizona, healthcare vendors, and others.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


  • #### Job family (Series)

0670 Health System Administration

  • Requirements


Conditions of Employment
  • Cover Letter (optional)
  • Resume (no more than 5 pages)
  • This position requires completion of public financial disclosure report.
  • Suitable for Federal employment, determined by a background investigation
  • BIA 4432 (if applicable)

All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications (ECQs), and the Professional/Technical Qualifications (PTQs), listed below. It is recommended that your resume emphasize levels of responsibility, scope and complexity of programs managed, and program accomplishments and results.

Fundamental Competencies: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Executive Core Qualifications (ECQs):

  1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
  2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  4. Business Acumen: The ability to manage human, financial, and information resources strategically.
  5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.

IF SELECTED, you will be required to complete an ECQ package by drafting narratives for each of the ECQs and be certified by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you WILL NOT need to draft the ECQs.

Professional/Technical Qualifications (PTQs): This position also requires that you possess PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume. 1. Experience in the management of an inpatient hospital, including management of emergency services? 2. Demonstrated knowledge of and experience in quality management activities. 3. Demonstrated knowledge of The Joint Commission accreditation and Centers for Medicare and Medicaid Services certification requirements. 4. Progressive experience in middle and senior management in a community oriented health care delivery system, which must have included managing multiple organizational units (division level or higher). 5. Demonstrated knowledge of and experience in managing a healthcare delivery system which encompasses these four major components that are directly related to federal or tribal healthcare services: clinical services, nursing services, contract healthcare services and administrative services. 6. Demonstrated ability to communicate both orally and in writing in an effective manner with various groups.


Individual Occupational Requirements

Undergraduate and Graduate Education:

Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.

Additional information

Salary for Senior Executive Service positions varies depending on qualifications. The annual salary range may be found at the top of this announcement. This position may be eligible for performance bonuses and performance based pay adjustments.

Probationary Period Selectee must serve a one-year probationary period unless s/he previously completed one year the Senior Executive Service.

Standards of Conduct/Financial Disclosure HHS inspires public confidence by maintaining high ethical principles, and all Federal Government employees are subject to the conflict of interest statutes and regulations, including the Standards of Ethical Conduct, that govern activities with outside organizations and reporting financial holdings. The Ethics in Government Act, PL 95-521 also requires the applicant selected for this position to submit a Public Financial Disclosure Report, OGE-278, prior to assuming the SES position, annually, and upon termination of employment.

Security and Background Requirements If not previously completed, a background security investigation will be required for all appointees.

Equal Opportunity Employment Equality is held as one of the most important values at HHS. Selection for this, and any other position, will be based solely on merit. HHS does not discriminate based on race, color, religion, sex, national origin, political affiliation, marital status, sexual orientation, physical or mental disability, age or membership or non-membership in an employee organization, or any other non-merit factors.

If applying online poses a hardship to you, you may submit your application by contacting Stephanie Klingenberg at

Reasonable Accommodation Policy Statement Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact: Stephanie Klingenberg at Requests for reasonable accommodation will be made on a case-by-case basis.

Veteran's Preference Veteran's Preference does not apply to the SES.

Selective Service As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.

Indian Preference The Indian Health Service is required by law to provide absolute preference in employment to American Indians and Alaska Natives who are enrolled in a federally recognized tribe as defined by the Secretary of the Interior. Indian preference requirements apply to all actions involved in filling a vacant position (e.g., initial hiring, reassignment, transfer, competitive promotion, reappointment or reinstatement), no matter how the vacancy arises. Any individual who claims Indian preference: 1) must submit a properly completed and signed BIA-4432; 2) must meet all qualification requirements as defined by the Office of Personnel Management and the Indian Health Service Excepted Service Qualification Standards (Preston Standards); and, 3) must be deemed suitable for employment.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on the educational requirements, the ECQs, and the PTQs.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

Drug test required


  • Required Documents


Required Documents

All applicants are required to submit the following documents to be considered for the position:

  • Resumethat contains your full name, address and phone number, and does not exceed the five (5) page limit;
  • Cover Letter (optional);
  • BIA 4432 (if applicable);
  • Online Assessment Questionnaire. To preview the assessment questionnaire, click here:


Applicants who are currently, or were previously, Federal employees must also submit: * An SF-50 showing your current or former civil service status; and * Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable. NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply
  • Applicants must have a USAJOBS account to apply to this position. For more information on establishing a USAJOBS account; searching for and applying to HHS jobs; or understanding the federal hiring process, contact: Stephanie Klingenberg at

Submitting Your Application

To verify your application is complete, log in to your USAJOBSaccount, select the APPLICATIONS tab, and then click on the position title. The Application Status will display the status of your application and the details of the position and provide the option to access Additional Application Information. Select Additional Application Information to display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.

To return to an incomplete application, log into your USAJOBS account and click Updatein the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Once the online questionnaire is received, an acknowledgement e-mail will be sent to the address on file.

Should you have any questions related to this vacancy, please contact the HR Specialist listed at the end of this vacancy announcement at least 24 hours prior to vacancy close.

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Agency contact information
Stephanie Klingenberg




IHS Headquarter 5600 Fishers Lane Rockville, MD 20857 US

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Next steps

You will receive an email informing you of the receipt of your application. Highly qualified candidates may be referred for an interview and may be required to undergo a reference check. The OPM Executive Resources Board (ERB) may review results and make recommendations on final selections to the approving authority. We expect to make a selection within 90 days of the closing date of this announcement.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 11/05/2018 to 12/06/2018

Service: Senior Executive

Pay scale & grade: ES 00

Salary: $126,148 to $189,600 per year

Appointment type: Permanent

Work schedule: Full-Time