Hilton Food & Beverage Shift Leader - Hilton Glasgow in Glasgow, United Kingdom

What will I be doing?

As a Shift leader, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. You would also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
  • Welcome guests in a polite and friendly manner
  • Take and deliver customer orders, consistently demonstrating high levels of customer service
  • Prepare set ups for tables and/or rooms
  • Follow cash handling procedures
  • Manage guest queries in a timely and efficient manner
  • Up-sell with latest departmental incentives
  • Ensure compliance of brand standards
  • Strive to achieve departmental targets
  • Ensure cleanliness of work areas
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Comply with local licensing laws
  • Be environmentally aware
  • Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Food & Beverage Shift Leader serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Positive attitude
  • Good communication skills
  • Commitment to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous Food & Beverage and/or industry experience
  • Experience with cash handling
  • Knowledge of Food Hygiene Regulations

* Whatwill it be like to work for Hilton?*

Our teams deliver exceptional hospitality experiences to our Guests every day& their contributions are at the core of our success. We're committed tohelping our teams 'Thrive@Hilton', to ensure we're our best self, every day.

Our benefit programmes help to build a strong foundation to achieve this...

* BODY - We build a strong foundation for health & well being:*

Retirementplan, life assurance, healthcare cash plan, dental insurance & eye care

* MIND - We seek lifelong learning & meaningful leadership:*

Childcarevouchers, CMP & CAP, AXA employee assistance programme

* SPIRIT - We dare to dream & connect with purpose:*

Teammember room rates globally, perks at work package

We are Hilton, We are Hospitality!

Contract - Permanent (39 hours per week)

Salary - £7.83 per hour

Job: Food and Beverage

Title: Food & Beverage Shift Leader - Hilton Glasgow

Location: null

Requisition ID: HOT056T5

EOE/AA/Disabled/Veterans