Shell Head of Product Development – Consumer Energy in London,


Job Title:

Head of Product Development – Consumer Energy

No. of Positions:


Job Description:

In an exciting, ever-changing energy landscape, you’ll help Shell to explore brand new territory, shaping our offer to a new market: residential customers. It’s a highly visible, once-in-a-career opportunity to build our presence from the ground up in a completely new field.

Where you fit in

Shell’s New Energies organisation exists to invest and innovate in renewable power generation, connected energy and improving access to energy. A key part of that is our highly influential Energy Solutions team whose brief is to exploit new technology, and develop compelling propositions that help Residential, Commercial and Industrial sector customers to meet their energy needs, today and tomorrow.

What’s the role?

In March 2018, Shell acquired First Utility, a leading UK household energy and broadband provider. We think that the rapidly evolving retail energy market is a natural place for us to expand, capitalising on the trusted relationships we’ve built with millions of forecourt customers. We aim to grow our customer base by offering an attractive range of products and a real alternative to other companies in the sector – and that’s where you come in.

Reporting directly to our BOM Consumer Energy, this role sits strategically at the intersection of product management, marketing, policy and business development. You’ll shape and own the solutions strategy for our Residential segment to competitively position Consumer Energy for success. You’ll turn strategy into a multi-year plan, capturing value from First Utility as well as other parts of Shell, notably New Motion, one of Europe’s largest electric vehicle charging providers.

The sky is the limit. Succeed in capturing the market share we’re targeting in the UK and you could further develop into new European territories or B2B markets. Your success will depend on a number of factors, including:

  • Capturing incremental value through continued product development and sequential product launches.

  • Building a portfolio in close partnership with different Shell Ventures companies, skilfully capturing their needs and the needs of their end customers.

  • Translating ideas, opportunities and problems into use cases to iteratively develop solutions that meet customer expectations and can be brought to market in a repeatable, scalable manner.

  • Cultivating new partnerships with solutions and technology providers to deliver the integrated portfolio of Consumer Energy solutions.

  • Building Connected Energy’s solutions development capabilities through the use of Agile development principles and related methodologies like Scrum.

Auto req ID:


Country of Work Location:

Netherlands, United Kingdom

Company Description:

Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Work Location:

London - Strand


What we need from you

Your CV shows you’ve successfully developed and launched new energy solutions in the residential energy segment, combining creativity with commerciality. Ideally, you’ll bring us Consumer Energy experience but above all, we want to hear from men and women who’ve shown they combine sharp critical thinking skills, with the flexibility and resilience to thrive in a fast- paced, entrepreneurial and highly collaborative environment.

Comfortable with ambiguity and change with experience of introducing bold new concepts, you relish ambiguity, learn from failure and thrive on risk. Add to that as many of the following as possible, and we’d like to talk to you:

  • Deep knowledge and experience with business models and technologies in: energy storage; automated demand response; VPPs; distributed energy resource management; grid services; smart/connected home.

  • A strong external network relevant to the distributed energy space spanning technology providers, retail electricity providers and developers, etc.

  • A track record of building partnerships and working with service providers and joint ventures.

  • Experience with agile development principles and associated methodologies.

  • A BSc/MSc (or equivalent) in computer science, electrical engineering or a related field; an MBA would be ideal.

Our values

Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach.

Join us and you’ll belong to a world where you can feel pride in your achievements and propel your career with global opportunities

Women’s perspective

We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell as flexible, appealing and supportive a place for women to work as possible. And we've retained our title as a top employer for women in the Times again in 2017.

We help with things like our formal (and informal) flexible working. Like our global and transparent pay policies backed by a leadership team fully supportive of our diversity ambitions. And we'll help foster your career through our Women's Career Development programme and our extensive Women's Network.

People with an impairment

At Shell, we're all about top talent. End of story. We want to encourage those of you who may face an impairment to regard Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that.

If you'd like to apply, just let us know about your circumstances. We can support you throughout the process. From application, to interview, to your first day of a rewarding career with us.

City, State (if applicable):