Northwell Health Practice Scheduling Associate (Riverhead and Manorville locations) in Great Neck, New York

Req Number 001PHH

Job Category General Clerical/Secretarial

Job Description

Provides pre-surgical documentation for physicians and instructions for patients.

Responsibilities Include:

  • Obtains all necessary documentation.

  • Communicates operating time, place and instructions to patient.

  • Prepares patient chart for physicians’ review the day before surgery.

  • Responds to patient inquiries related to surgery. Acts as liaison between the patient and physician regarding the surgery.

  • Performs related duties, as required.

Qualifications

  • High School Diploma or equivalent, required.

  • Prior customer service experience, required. Patient relations experience, preferred.

  • Data entry skills (80 keystrokes per minute), required.

  • Working knowledge of PC applications, required.

  • Ability to communicate effectively.