Marsh & McLennan Account Manager EHB (1856) in Greensboro, North Carolina
MMA Mid-Atlantic, Greensboro, NC Account Manager, Employee Health & Benefits
Marsh & McLennan Agency (MMA) is a wholly owned subsidiary of Marsh, serving the risk prevention and insurance needs of middle market companies in the United States. MMA has access to broad resources and solutions across all of its sister companies under the Marsh & McLennan Companies (MMC) banner.
Through the strength of our management team, our geographic presence and our world class services, MMA provides public and private companies with risk management and employee benefit support that helps them flourish. We are proud to provide our clients with best-in-class services that meet their growing needs.
Responsibilities • Review and submit accounts to carriers for final rates • Implementation of new/renewal benefit plans • Prepare enrollment and employee education materials • Assist with enrollment meetings as needed • Educate group administrators and employees • Assist clients with service issues, including member claim issues, billing issues and product questions • Maintain a working knowledge of products and carriers strengths • Maintain and promote compliance with agency policies and procedures • Maintain accurate and complete documentation of all processed transactions Qualifications• A commitment to service with impeccable follow through • Strong team collaboration skills • High ethical standards and the desire to maintain agency confidentiality • Excellent verbal and written communication abilities • Excel at managing multiple priorities and deadlines • Self-motivated and able to work independently • Ability to consistently process transactions accurately • Demonstrated automation and computer skills in a networked Windows environment
Requirements • High School Diploma required; Advance Degree or equivalent career experience preferred • Licensed North Carolina Life and Health • Two years of client service experience R_023629-en