IBM Market Professional AR in GUADALAJARA, Mexico

Job Description

IBMers work where their ideas make an impact. From developing software that transforms healthcare to designing next-generation sport stadiums, IBMers change the way that people experience the world. We invite you to be part of a diverse team of thinkers and doers. Work at IBM, where the world’s top business and technology professionals are always up to something new!

The AR Collections Specialist role includes the execution of the collection program through the new ways of work (Agile). People who play this role are accountable to maintain a positive cash position for the Market they support and develop excellent customer relationships. A self-directed profile is required to solve the problems related to open accounts receivable, managing precisely the requirements process / transaction, applying techniques of effective research and fostering customer satisfaction and sales productivity. Execute the Agile and Accelerate practices defined for accounts receivable, according to the company controls and business objectives.

Chek out the general skills the job role develops!


Experience in several main activities and working knowledge of interrelated activities. Awareness of department activities.


Exchanges general business, customer technical information. Seeks or gives explanations and verifies comprehension.

Problem Solving:

Use specialized tools, techniques, procedures to identify, understand, and resolve various job-related problems. May recommend adjustments or improvements to established.


Responsible for a variety of tasks within well established procedures.

May set work schedules individually, or as a team member.

Activities are subject to general instruction or direction.

Provides practical assistance.

Impact on Business/Scope:

Accountable for individual results and for the impact of the results on the team and on interrelated activities.

If by now you have the sense of being a good fit for this role, check out the requirements and apply today!

Required Technical and Professional Expertise

  • · Bachelor degree required.

  • · English Proficiency Level : Advanced (Written / Spoken)

  • · Minimum 1 year in B6

  • · Experience supporting Accelerate model; minimum 6 months.

  • AR experience, minimum 5 years

  • 1 year Accelerate AR

  • Badge in Client Advocacy

  • Badge in Agile

Preferred Tech and Prof Experience

Agile Advocate badge

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.