Oracle Programmer Analyst 3-IT in Guadalajara/Zapopan, Mexico
Programmer Analyst 3-IT
Labs (OAL) runs the Oracle software that runs Oracle. OAL is responsible for
implementing, running, and improving nearly all of Oracle's Enterprise
On-Premise and Cloud Applications. Join
us! SaaS Provisioning Operations team is looking for passionate, innovative,
and talented team players who put customer success above everything, we provide
the Accelerated Provisioning Resolution to achieve the Accelerated Activation
Experience for Oracle’s SaaS customers.
Operational ownership ofprovisioning for all Oracle SaaS offerings
Partner with businesscounterpart to drive swift resolution of provisioning issues among alltechnical teams supporting the Cloud Framework
Build and enhance automatedend-to-end monitoring/smart alerting to reduce the provisioning cycle time
Work with SaaS Productstrategy teams, Development release teams and all the Oracle CloudFramework solution teams to improve the provisioning experience across allSaaS products
Drive standard root causeanalysis and defect/enhancement tracking across all technical teams& compliance tracking, influence newfeatures in the Cloud Framework releases
Feedback to Quality Assuranceto reduce release defects and regressions
Team player who can work wellwith team members in a collaborative environment
Candidate should have solidproblem solving skill and analytical skills.
Strong ability to solveoperational problems, with ability to identify and automate commonroutines
Dedicated team player, andexcellent communication skills.
Good Knowledge onIncidents/Request and Change Management process
High degree ofprofessionalism and integrity
Prior knowledge on thequoting, ordering, billing, cloud provisioning solution application is aplus
Detailed Description and Job Requirements
Work with Oracle's world class technology to develop, implement, and support Oracle's global infrastructure.
As a member of the IT organization, assist with the analyze of existing complex programs and formulate logic for new complex internal systems. Prepare flowcharting, perform coding, and test/debug programs. Develop conversion and system implementation plans. Recommend changes to development, maintenance, and system standards.
Job duties are varied and complex utilizing independent judgment. May have project lead role. BS or equivalent experience in programming on enterprise or department servers or systems.
Job: Information Technology
Job Type: Regular Employee Hire
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