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Chenega Corporation General Clerk in Guam



Company Job Title: General Clerk

Clearance: Background Check

Location: Guam

Reports To: Project Manager

FLSA Status: Non-Exempt, Part-Time, On-Call, SCA

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.


The General Clerk is responsible for providing transportation clerical services necessary to process Passenger Reservation Requests (PRR) to NAVPTO in support of the Personnel Support Detachment (PSD) Guam.

Duties and Responsibilities:

  • Receive passenger reservation requests (PRR)/travel requests and review all submitted travel request documents for accuracy and completeness. Return incomplete, inaccurate requests for corrective action to the submitting transfer clerk as required.

  • Evaluate orders, determine authorized and cost-effective modes of travel, carriers and routings; and develop itineraries for official passenger travel.

  • Determine authorized and cost-effective modes of travel, carriers and routings

  • Develop itineraries for official passenger travel.

  • Obtain proper port call routing instructions from supervisor as required before making any travel arrangements.

  • Provide technical advice regarding transportation entitlements, eligibility, and arrangements.

  • Counsel travelers concerning their mode of transportation, connections, airports, supporting activities at origin and destination, immigration requirements if overseas travel is involved and other matters that may be of importance to the traveler.

  • Arrange permanent change of station travel on all submitted PRRs for international travel.

  • In the event of (POV) travel, provide member with toll free phone numbers so member may make lodging arrangements.

  • Arrange travel in GATES for Air Mobility Command Patriot Express (PE) missions where available.

  • Make commercial air travel arrangements through the Commercial Travel office (CTO) if AMC service or seats are not available.

  • Issue Air Mobility Command (AMC) Travelopes, as required.

  • Review completed travel itineraries for accuracy and completeness IAW PRR submitted.

  • Complete travel arrangements and forward for review prior to submission to the ticketing Transportation Assistant.

  • Provide courteous customer service and guidance to travelers.

  • Advise customers on topics such as baggage allowances and restrictions, special regulations, shipment of pets, etc.

  • Ensure all records are accurately entered and maintained IAW office procedures, all privacy act data and other official-use information are protected from unauthorized disclosure at all times.

  • Scan supporting documentation received to support transportation request and transactions into the electronic retention system (TRIM) and assign the appropriate retention identifier for archiving and retrieval.

  • Complete annual company and customer training requirements.

  • Prepare monthly production metrics for submission to Project Manager.

  • Record labor in time collection system daily

  • Other duties as assigned

Minimum Qualifications : (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • High school diploma/GED with courses in typing, filing, office methods and business English and 1 years’ experience in providing secretarial/administrative support services are required.

  • 1 years of relevant work experience. Demonstrated experience and knowledge in the following are required:

  • Sound understanding of current passenger transportation regulations, directives and guides, and the ability to interpret and apply them.

  • Experience with various types of official travel orders, accounting data structures used for charging official travel expenditures.

  • Proficiency in typing is required

  • Possess a valid driver’s license.

Knowledge, Skills and Abilities:

  • Ability to obtain secret clearance.

  • Ability to work in an On-Call capacity, with 24-48 hour notice.

  • Knowledge of Microsoft Office Suite, i.e. Word, Excel, Power Point.

  • Knowledge of commonly used military terminology to be used within office settings to prepare material correctly.

  • Knowledge of standard office equipment such as computers, electric typewriters, copiers, fax machines, scanners and other office automation systems to perform a substantial range of office automation support. A fully qualified typist is required.

  • Ability to communicate effectively orally and in writing, to interact with others and to explain complex actions regarding a military member’s entitlements, allowances, or collections.

  • Ability to make appropriate use of grammar, spelling, capitalization and punctuation in all office correspondences and work products.

  • Government specific software or database training will be supplied by the Government.

  • Possess strong skills in basic math functions, paying attention to minor details, and familiarity with document control specific to Navy office filing systems and procedure

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Primary Location: United States-Guam

Organization: Chenega Analytic Business Solutions
Strategic Business Unit: Military Intelligence and Operations Support
Security Requirements: Background Check
Job Schedule: On Call Non-Exempt
Recruiter: Melody Parsons
Req ID: 2000001793