Shell ER/IR Advisor India in Gurgaon, India, India


Job Title:

ER/IR Advisor India

No. of Positions:


Job Description:

Employee Relations and Employee Engagement

  • Lead Proactive and reactive employee engagement initiatives aimed at improving quality of leadership/ employee engagement through line managers

  • Provide country specific Subject Matter Expertise through ER/IR advice

  • Act as trusted advisor/ offer coaching for frontline Line Managers (formal/informal)

  • Provide HR support to Employee networks like Young Shell India, LGBTQ, Women's network, eNable etc.

  • Drive and support an inclusive workforce and the overall D&I agenda for the Country

  • Engage with local Industry associations on ER/IR matters.

  • Implement employee engagement plan for the identified employee groups based on feedback received from Shell people survey and other platforms

HSSE, Compliance & Ethics

  • Set up local crisis managment governance and manage HR angle of crisis in collaboration with key stakeholders like Country Chair, Real Estate, Health and Services

  • Sense (also through the line and HR Advice) what goes on in the organization and anticipate what topics can grow into grievances

  • Lead HR investigations, Global Helpline complaints and other grievances

  • Ensure duty of CARE towards employees and contractors (worker welfare)

  • Manage high-impact or high-risk individual or collective disciplinary, grievance or other ER/IR issues.

Capability and community building

  • Ensure robust information & knowledge mgmt relating to country specific ER/IR content

  • Collaborate with HR Expertise to ensure good solid knowledge of Labor Practices standards internally and keeping up to date with the external news and development

  • Coach HR Advisors and Line Managers on quality ER, Ethics & Compliance

  • Implement employee engagement plan based on outcome of Shell People survey

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Country of Work Location:


Company Description:

Shell began operations in India more than 80 years ago. At Shell India, we invest in our people through our industry-leading development programme, which sees our employees thrive and gain access to experts on a local and global level. To date, we have invested more than US$ 1 billion already in India’s energy sector alone in socially and environmentally responsible ways. It is the only global major to have a fuel retail license in India. The Shell Technology Centre Bangalore, STCB, is one of the three global hubs for technology in the Projects & Technology business of Royal Dutch Shell. In addition, we supply crude, chemicals and technology to public and private sector oil companies, and our Chennai Business Centre provides a wide range of finance, accounting and business services to Shell globally.


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Work Location:



HR professionalism – protect our license to operate. Country ER/IR Advisors should be the experts on employee engagement, industrial relations and complex case management:

  • Able to identify and understand local external market trends (economic, political, social) and derives insights to drive effective a long-term ER/IR environment.

  • Organisational health/capability diagnostic and design skills.

  • Strong diagnostic and evaluation skills – able to distill key themes and value drivers from complex and sometimes conflicting data and insights.

  • Influencing skills to effectively manage a broad range of both external and internal stakeholders including 3rd party bodies and government agencies.

  • Deep subject matter expertise in country-specific ER/IR legislation, regulations, directives, practices and processes

  • Deep subject matter expertise in country-specific employee representative processes including CLAs

  • Strong coaching and influencing skills

  • Proactivity

  • Collaboration/integrative leadership (with other parts of the HR organization)

City, State (if applicable):

Gurgaon, India