Aetna Agile Coach in Hartford, Connecticut

Req ID: 55677BR


The Agile Coach will be responsible for leading and conducting training and coaching efforts for the Clinical Platform team's transition to/continued path with Lean-Agile methodologies. This individual will also be responsible for documenting and communicating best practices, working with Program teams and leadership; the Agile Coach must be a strong leader and advocate for the adoption of Lean-Agile methodologies, be assertive about adherence to Lean-Agile processes, and enthusiastic about Agile practices and their benefits. Provide thought leadership and expertise across their team to support teams and trains in meeting their commitments. This role will report to the Clinical Platform Head of PMO.

Fundamental Components:

Enable the Program to have one view of all work happening across organizations, using tools like CA Agile Central, SharePoint, Clinical Platform QuickBase and other tools as necessary.

Inform, design and manage Program and Train-level dashboard metric reporting in and out of CA Agile Central to track execution and Release program status

Versed in the agile manifesto, agile methodologies and coaching

Ability to work with teams to identify core issues, provide guidance to the team about how they might tackle those issues and then hold the team accountable for making changes.

Understand how organizational structure, paths of communication, the flow of work all figure into whether agile can be successful.

Adheres to AGILE (Scrum) framework by utilizing internal procedures and tools and identifying areas of methodology improvement

Builds effective relationships to enable collection of accurate feedback and understanding of desired team outcomes

Coach processes to enable work across multiple stakeholders to define quality features and stories and appropriately manage prioritization

Exhibits senior business analyst behaviors

Applies expertise in story writing to coach agile team product owners and support improved definition of acceptance criteria and definition of done.

Support Agile coaching activities across program Trains to elevate the Programs knowledge and execution of the application of the Scaled Agile Framework (SAFe)

Facilitate groups and meetings. This includes the pre-work, the facilitation during the meetings, and the follow-up. Size ranges from 2-3 to 300.

Engage enterprise Programs in execution of SAFe, sharing industry and internal best practices and aligning programs wherever opportunities exist

Manage Program-wide processes, including:

o Support preparation for and facilitation of program meetings and processes, including Scrum ceremonies and quarterly Program Increment (PI) planning activities in Hartford, CT

o Identify and pursue opportunities to fine-tune and improve Program execution; recommend enhancements related to new and/or existing workflows based on broad view of the organization and a Lean Agile mindset

o Support other functions of the Clinical Platform Program Management Office, as needed


  • 3 or more years working with Lean- Agile methodologies (prior experience as an Agile coach is a plus) in a large organization

  • 1-3 years experience working in project management tools such as Jira, Trello, CA Rally

  • Strong verbal and written communication skills

  • Experience as it relates to the organization, prioritization and multi-tasking skills needed to support a large, multi-year budgeted program

  • SAFe SPC certification

  • Additional Product Manager/Product Owner (PM/PO) or Release Train Engineer (RTE) certifications also strongly preferred


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Project Management/Lean Six Sigma is desired

Project Management/Six Sigma Trained is desired

Project Management/Project Management Certification is desired


Functional - Project Management/Project Manager/1-3 Years

Functional - Project Management/Risk Management/1-3 Years

Functional - Management/Management - Data analysis and interpretation/1-3 Years

Functional - Management/Management - Project management (non-IT)/4-6 Years

Functional - Project Management/Cross-functional project management/1-3 Years


Leadership/Driving Change/ADVANCED

General Business/Demonstrating Business and Industry Acumen/ADVANCED

General Business/Ensuring Project Discipline/MASTERY


Leadership/Creating Accountability/ADVANCED

Leadership/Developing and Executing Strategy/ADVANCED

Leadership/Driving a Culture of Compliance/FOUNDATION

Telework Specifications:

  • Option for telework will be evaluated after a certain period of employment

  • Flexible telework / office-based schedule (must live near certain office location)


  • Exposure to various levels of the organization and multiple areas of the enterprise

  • Opportunity to work with various Agile Coaches bringing Agile into the forefront of Aetna's product delivery organization

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Management

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.