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Travelers Director, Business Intelligence Business Analyst - BI BCO in Hartford, Connecticut



Director, Business Intelligence Business Analyst - BI BCO

Target Openings:


Primary Job Duties & Responsibilities:

Ensures that the business capability requirements align to the business intelligence and data strategy roadmaps. Defines the capabilities that satisfy the broader business objectives and value proposition. Review and provide business expertise to project requirements on Travelers business processes, products, and/or supporting systems. Provides expertise in business analyst best practices in business intelligence; champions business intelligence business analyst practices by creating, refining, and executing new processes and providing support to other analysts. Leads the ongoing rationalization of business intelligence assets to ensure they are providing utmost value for business outcomes. Facilitates large, cross functional requirement sessions about complex information needs and documents requirements; includes working with stakeholders to prioritize requirements based on BI capabilities and business needs. Ensures that business intelligence requirements are compliant, auditable, unambiguous and understood clearly by all business and IT stakeholders; communicates the bigger picture of requirements and solves communication issues across multiple assignments. Ensures that business intelligence solution meets the business objectives and is aligned with the business intelligence roadmap. Comment: The above feasibility responsibility not reflected previously. Aids in demand management including business prioritization, impact analysis of business processes, and relationship management with business partners community. Design and implement business analyst best practices. Responsible for developing best practices regarding implementation readiness, user adoption, support, including communication, training and rollout plans on business intelligence solutions. Aids in the determination and consistency of the requirement gathering process and approach for the project. Responsible for managing and fostering collaborative business and IT relationships. Recommends and ensures to all data management practices and governance. Point of contact for business throughout and after project implementation. Understands the business functions, processes, and overall business strategies. Utilizes project management practices when applicable. Partners with more senior leaders to ensure that data management practices and governance are adhered to. Leads complex projects as required, including those with Senior Management accountability. Coaches, mentors and develops team members.

Job Opening ID:


Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Demonstrated advanced interpersonal skills. Demonstrated advanced communication and presentation skills. Ability to work independently and as a part of a team. Intermediate project management skills. Demonstrated ability to see results to completion and to lead others to do so as well. Demonstrated ability to influence others across levels of organization and lead others. Advanced business acumen. Seeks opportunities to learn and to influence others. Advanced problem solving and decision making skills. Experience and ability using Business Intelligence tools (as an end user) preferred. Conceptual data modeling ability preferred. Ability to interact effectively with others across functions and levels within organization. Ability to think strategically. Ability to consider others ideas seriously and accept feedback. Build and maintain credibility with others. If incumbent leads others, advanced leadership skills including ability to: Leverage Differences. Manage in participative manner. Develop employees. Advanced skill/competency level: demonstrates advanced knowledge and ability; can apply the competency in new or complex situations. May guide other professionals.

Job Category:

Actuarial and Analytics

Job Summary:

Positions within this family work with business customers to determine how Business Intelligence information and analytic solutions can be leveraged to support business strategies, capabilities, and processes. Incumbents in this position are accountable for leading/performing full spectrum of business analysis functions for projects/programs of all complexity levels, including those with high Senior Management visibility. This position, under limited supervision, is responsible for: Developing the business analysis strategy and leading analysis on complex business intelligence initiatives from idea to implementation. Leading or performing elicitation, analysis and documentation of business intelligence requirements. Coordinating and executing user acceptance testing that proves that the reporting and analytic solutions meets business needs. Communicating business intelligence requirements to diverse stakeholder groups to create a shared understanding of the business needs; go-to-person for business analysis on business intelligence initiatives. Acting as a liaison on Business Intelligence initiatives between business users and technology team. Participating in the collaboration with business owners to develop business strategies for business intelligence solutions. Participating in the development of Business Intelligence capabilities and ensures alignment of these capabilities to Business Intelligence strategies and roadmaps. This job may lead others. Limited Supervision: incumbents use own creativity to get the job done. Decision making is left up to incumbents. Incumbents receive assignments in general terms and are free to work out the details according to their own judgment. Interprets regulations and policies independently.

Position Type:


Education, Work Experience & Knowledge:

2 years of management experience preferred. Thorough understanding of the business functions, processes, and overall business strategies. Thorough Knowledge: Possesses advanced knowledge of subject matter in order to solve unusual as well as common work problems and advise on technical matters and to serve as a resource to organization.

Physical Requirements:

Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.

Minimum Qualifications:

Bachelors Degree in STEM (Science, Technology, Engineering, Mathematics), Business or equivalent education, or 7 years analytics work experience required. 6 years business analysis or analytics experience required. 4 years supporting the development of Business Intelligence solutions required. 2 years in leadership role on projects required. Demonstrated advanced analytic and diagnostic skills.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Primary Location:

St. Paul - Minnesota - United States

Secondary Location:

Hartford - Connecticut - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.