Aetna Senior Benefit Consultant in Hartford, Connecticut

Req ID: 49856BR


Primary intermediary providing plan sponsors with benefit plan consulting services. Ensures all plan contracts and certificates are completed accurately and in a timely fashion.

Fundamental Components:

Prepares, reviews and/or edits employer certificates, contracts and employee booklets according to pre-determined standards; ensures benefits are mapped accordingly and drafts all legislatively mandated booklets and contracts requested by plan sponsors. (*)

Following a thorough evaluation of clients summary plan descriptions and other related documents, effectively communicates any required revisions and or changes to avoid unintended liability in support of the plan. (*)

Interprets and utilizes available resources in responding to both standard and non-standard benefit drafting requests; if necessary, negotiates language modifications to comply with regulatory requirements. (*)

Identifies situations where special contractual language might be needed and partners with legal and other impacted areas to explore requirements and feasibility for change. (*)

Has responsibility for securing all required signatures and determining which documents are necessary for plan benefit plan execution; adheres to all confidentiality and HIPAA guidelines in securing benefit plan information. (*)

Works with internal and external constituents to proactively resolve case specific benefit/legislative issues, and/or other customer inquiries or benefit related matters. (*)

Completes legislative comparisons and assists with state filing processes. (*)

Maintains complete and accurate documentation of all case communications (i.e., oral and written correspondence) both internal and external. (*)

Provides technical expertise and mentoring for junior staff members; might serve as the subject matter liaison with other support areas for the function; identifies key policies and procedures influencing benefit consulting and alerts peers/junior staff of potential impact .(*)


Benefit Knowledge is required

Experience producing electronic documents.

Experience supporting custom products and/or services.

Demonstrated ability to train others by sharing knowledge, and regarded as approachable.

Demonstrated aptitude to develop people and processes.


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.


Functional - Administration / Operations/Document production & distribution/1-3 Years

Functional - Products-Medical/All Aetna Standard Plans/1-3 Years


Technical - Aetna Applications/Electronic Publishing Author(Author)/1-3 Years/Power User

Technical - Aetna Applications/Electronic Publishing Customizer(ePub Customizer)/1-3 Years/Power User


Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Customer Service