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Travelers Senior Technology Engineer - Kofax Total Agility in Hartford, Connecticut



Senior Technology Engineer - Kofax Total Agility

Target Openings:


Primary Job Duties & Responsibilities:

Evaluates systems specifications regarding customer requirements, transforming specifications into cost-effective, technically correct solutions. Prioritizes work and manages projects within established budget objectives and customer priorities. Responsible for establishing and managing to established quality control and security protocols. Provides the division, department and business area management with timely and accurate information regarding the status and performance of the assigned project(s). Leverages technology to develop, redesign and/or implement optimal technology solutions. Builds, leverages, and maintains effective alliances across technical and business community. Interacts with customers to achieve efficient, effective results. Multi-tasks, prioritizes according to business priorities and production availability requirements. Other duties as assigned.

Would initially be expected to work on the following initiatives:

  • Consulting with customers on service requests for Intelligent Capture

  • Development of new Intelligent Capture solutions and enhancements to existing Intelligent Capture processes requested by business areas who do not have the skills or resources trained in the technology

  • Provide governance for business areas looking to implement Intelligent Capture solutions in an enterprise environment

  • Provide backup support for the Intelligent Capture service & KTA systems

Job Opening ID:


Environmental/Work Schedules/Other:

Weekend work hours (Frequency) DOJ Overnight work hours (Frequency) DOJ Holiday work hours (Federal and religious) (Frequency) DOJ

Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Advanced knowledge of one or more of the following technical skills:

  • Foundational IT Infrastructure Operating Systems Software Knowledge of process discipline and IDLC methodology

Job Category:


Marketing Description:

*Position Location Preferred: Hartford, CT. Will consider Remote Work.*

Job Summary:

This position is a technical role in the Knowledge Enablement Services (KES) team under Collaboration & Workspace Engineering (CWE) within Infrastructure & Cloud Services (ICS) division of Travelers.

The KES team is responsible for all aspects of service management and product ownership for the following: Intelligent Capture (Kofax Total Agility), Enterprise Content Management (IBM FileNet), Enterprise Search (MicroFocus IDOL), Document Composition (Oracle DocuMaker & Adobe Experience Manager), Lotus Notes Database Hosting Platform (IBM Domino & Lotus Notes), Web Content Management (OpenText – TeamSite, MediaBin), & Collaboration (SharePoint).

The Senior Engineer will provide oversight and governance to Business areas looking to develop and implement capture solutions within the enterprise Kofax Total Agility system. It is a plus to have a developer background in .Net, Java, C#. Demonstrates a thorough understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at an operational level designing and developing technology solutions interfacing with appropriate customers, management and technical resources. Facilitates and/or participates in the design, development, and implementation of large complex technology solutions supporting one or more business and/or technology areas. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Strong ability to multi-task in an environment of changing priorities. This job is a team lead.


Position Type:


Education, Work Experience & Knowledge:

  • 2+ years of experience in Kofax Total Agility technology required.

  • Bachelor's degree in Technology or a related field preferred.

  • 5 years of experience in Technology preferred.

  • Experience providing technical direction to project teams preferred.

  • Working knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

  • Kofax certifications preferred: KTA Essentials, KTA MCC, KTA SPA, & KTA Insight

  • In addition, experience/knowledge with .Net, Java, C# development would be a plus.

  • Should have some hands-on experience with project management and managing/coordinating changes for an enterprise sized IT system.

Physical Requirements:

Operates standard office equipment (Frequency) Sitting (can stand at will) (Frequency)

Minimum Qualifications:

High School diploma or equivalent required. 3 years of experience in Technology required.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Primary Location:

Hartford - Connecticut - United States

Secondary Location:


We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.