Travelers Sr. Analyst, Market Research Secondary in Hartford, Connecticut



Sr. Analyst, Market Research Secondary

Target Openings:


Primary Job Duties & Responsibilities:

Executing the EMR insights platform and associated processes, which will provide enterprise-wide access to the department’s historical and current research

Identifying, curating, and auditing internal and third-party research content for use in the platform

Championing of our research content, ensuring the department’s resources, findings, and recommendations are optimally shared with our internal partners and stakeholders

Working with manager to create meaningful analysis that is accurate, appropriate, and actionable for our internal clients

Helping develop recommendations, sometimes intended for senior management, based on internal and external research, while demonstrating insight, creativity, and neutrality

Collaborating with multiple departments, including sales, product development, enterprise underwriting, actuarial, marketing, claim, etc.

Balancing multiple projects while working with manager to help prioritize deliverables

Providing professional-level customer service to internal clients

Producing clear, concise write-ups and/or presentations of findings

Job Opening ID:


Environmental/Work Schedules/Other:

Travel (occasional)

Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Demonstrates strong writing skills and critical thinking

Experience with platform/content management desirable

Ability to deal with ambiguity while solving problems

Manages workload efficiently, effectively, and completely

Ability to work collaboratively in a dynamic team environment

Ability to learn quickly, demonstrate initiative, and adapt / adjust to shifting priorities

Strong knowledge of Microsoft Office product suite; Excel & PowerPoint preferred, Access is a plus

Commitment to continuously develop skill set and knowledge base

Utilizes strong communication skills, both verbal and written

Knowledge of basic insurance practices, procedures, and products preferred

Knowledge of Travelers data systems and protocols is a plus

Job Category:


Job Summary:

Join the team that collaborates across Travelers to provide actionable insights to inform business decisions, drive winning strategies and enable the business to capitalize on change and trends. Enterprise Market Research (EMR) provides internal clients with objective, credible insights to help profitably grow the business, build the brand and positively position Travelers in the marketplace.

This position will report to the Manager, Enterprise Market Research and will interact broadly with the entire EMR team as well as internal business unit clients.

Position Type:


Education, Work Experience & Knowledge:

Undergraduate degree in Business, Communications, Marketing, Economics, or comparable discipline preferred; MBA or other advanced degrees desirable

2- 4 years related work experience

Physical Requirements:

Operates standard office equipment (Frequently) Sitting (can stand at will) (Frequently) Use of Keyboards, Sporadic 10-Key (Frequently)

Minimum Qualifications:

Minimum of 2 years of related work experience.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Primary Location:

Hartford - Connecticut - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.