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Travelers Sr Dir, Business Architecture - BI BCO in Hartford, Connecticut



Sr Dir, Business Architecture - BI BCO

Target Openings:


Primary Job Duties & Responsibilities:

  • Influences organizational direction in strategically complex and/or sensitive environments.

  • Partners with business to support strategy development.

  • Clarifies goals and strategy.

  • Designs, leads, and conducts product capability discovery and analysis (all levels of scope/complexity).

  • Designs business and operating models.

  • Aligns metrics framework.

  • Establishes and monitors traceability and linkage between design and execution planning.

  • Leads ongoing improvement of the design over time.

  • Contributes to product architecture practice development.

  • Supports product architecture team development.

  • Perform other duties as assigned.

Job Opening ID:


Environmental/Work Schedules/Other:

Travel - Occasionally

Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Leadership Skills (Advanced): Personally accountable. Demonstrated ability to interact and influence across levels of organization. Ability to drive outcomes. Increases organizational performance through coaching and mentoring.

Influencing Skills (Advanced): Seeks opportunities to learn from and to influence others. Facilitate negotiations toward practical solutions.

Relationship Management (Advanced): High emotional intelligence. Ability to consider the ideas of others; responds well to feedback. Ability to work independently, as a member of a team, and team lead. Demonstrated ability to build strong relationships with a diverse group of people at all levels in both business and IT areas across the Enterprise. Strong credibility; easily gains respect and trust from others.

Organizational Skills (Advanced): Highly adaptable, with ability to proactively accommodate shifting priorities and aggressive timelines. Ability to organize work efficiently and effectively. Ability to see results to completion.

Communication Skills (Advanced): Excellent oral and written communication skills. Strong presentation skills. Highly effective facilitation skills within small or large group settings. Presents thoughts effectively with individuals at all levels within the organization including senior leaders. Ability to successfully collaborate within team and throughout organization to bring together desired results. Ability to convey information in accurate and consumable models. Ability to translate concepts into terms understandable by everyone.

Problem Solving and Analysis Skills (Advanced): Ability to assimilate and correlate disconnected information, identify patterns, and articulate organizational relevance. Ability to solicit input, analyze data, draw conclusions and provide recommendations. Uses logic and methods to solve difficult problems with effective solutions. Ability to hold both a 'big-picture' and a detailed view of a business problem when considering solutions. Creatively generates ideas with confidence.

Job Category:

Business Analyst/Quality Assurance

Job Summary:

Partner with business and functional leadership to bridge product strategy to execution by: informing strategy development, clarifying goals and strategy, conducting product capability impact assessments, designing business operating models, aligning metrics and/or key performance indicators, establishing and monitoring traceability and linkage between design and execution, supporting ongoing improvement of the design over time, providing support for program/initiative re-planning/realignment, and providing cross-industry insight on operations innovation and best practices. This role is responsible for leading complex, large scope engagements with business and functional leadership and contributing product architecture expertise, rigor, and insight to teams defining, assessing, and planning to bridge strategy to execution This role will lead the Product Specifications area within Product Architecture, supporting BCO and Product Organization leadership, growing knowledge of Product Architecture tools and methodology and supporting the establishment of an ongoing Product Architecture Practice for Travelers Business Insurance. This job works under General Direction: Establishes procedures for attaining specific goals and objectives in a broad area of work. Generally final results are reviewed. (Typically applies to a manager or expert/top level professional.)

Position Type:


Education, Work Experience & Knowledge:

  • Ability to influence and shape thinking.

  • Strong executive presence and credibility.

  • Ability to manage high complexity initiatives.

Physical Requirements:

Operates standard office equipment - Continuously Sitting (Can stand at will) - Continuously Use of Keyboards, Sporadic 10-Key - Continuously

Minimum Qualifications:

Bachelor's Degree or equivalent work experience required. 7 years of demonstrated business experience, with thorough knowledge of business analysis, process improvement, business transformation, and/or business strategy development within complex organizations and business environments. Thorough knowledge of business architecture tools and concepts.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Primary Location:

Hartford - Connecticut - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.