Travelers Sr Info Systems Director in Hartford, Connecticut
Sr Info Systems Director
Primary Job Duties & Responsibilities:
Directs assigned staff to implement and/or maintain systems of high complexity and/or projects of major business unit significance. Contributes significantly to the strategic technology operational plans and department budget. Has responsibility for developing/ implementing a tactical and/or operational plan and staying within the departmental budget. A technology leader in the effort to utilize technology to develop and/or redesign the organization's processes. Has awareness of Enterprise strategies and impact on the line of business or functional area of responsibility. Provides key project stakeholders and IT leadership with timely status updates and/or system performance updates. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects and/or enhancements. Accountable for directing team in order to achieve deliverables. Manages team direction and the day-to-day work of direct reports. Responsible for providing consistent performance feedback/coaching and completing formal performance reviews. Perform other duties as assigned.
Job Opening ID:
Work Schedules Weekend work hours (Occasionally) Other Travel (Occasionally)
Equal Employment Opportunity Statement:
Travelers is an equal opportunity employer.
Job Specific & Technical Skills & Competencies:
Technical Knowledge: Broad conceptual understanding of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned systems and/or projects. Develops solutions to meet business needs that reflect a clear understanding of the objectives, practices & procedures. Has a thorough understanding of staff responsibilities, abilities and development needs. Business Knowledge & Partnership: Provides direction and effectively leads by example to ensure that all services are meeting the business objectives on a timely basis with excellent quality, at a reasonable cost. Suggests solutions that make sense and are in line with future technology direction. Keeps all areas informed of developments affecting their function. Demonstrates flexibility, anticipates customer needs, and effectively communicates in a manner consistent with the audience. Educates and influences customers on the most effective use of technology, from a short- and long-term perspective. Problem Solving & Decision Making: Demonstrates advanced analytical and diagnostic skills dealing with issues that are novel and not readily defined, lack known precedent or appear contradictory. Able to develop solutions by applying accepted processes or is able to create new approaches to leverage technology from abstract information. Sees the big picture and is fully aware of technology and business directions. Has department, corporate and group objectives in focus while identifying and removing barriers. Optimizes the use of all available resources. Leadership: Manages cross-functional objectives/priorities supporting an assigned business area(s). Responsibilities are assigned with considerable latitude for decision making. Results reviewed periodically according to predefined objectives. Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization. Planning & Project Management: Insures all planning done on the area level is supportive of the business strategic plans. Appropriately delegates while maintaining accountability; sees that projects are assigned by workload and capabilities. Completes projects accurately and on time. Critical planning is required as modifications are difficult and costly and may impair achieving of departmental/corporate objectives. Change requires reassessing and adjusting tactical and/or operational direction. Knowledge of Agile methodology and ability to apply them to projects of moderate complexity. In the Agile environment the Sr Director level typically performs as the Release Train Engineer or Kanban Service Delivery Manager. Team Orientation Financial Awareness Human Resource Management
This position will have Release Train Engineer (RTE) responsibilities across 7 Scrum and Kanban teams. Work will be aligned with the Billing Value Stream. The successful candidate will demonstrate advanced agile RTE and/ or scrum master experience, possess strong problem-solving and communication skills, a high degree of flexibility, and collaborate well with others. This job is a supervisor of managers with a team size of 10-15.
Plans at a strategic level and manages the effective use of resources. Directs assigned staff to implement and/or maintain systems and/or assigned project(s). Moderate to broad scope of responsibility as defined by such things as span of control, # of systems/projects, and/or complexity of systems/projects. Works closely with key stakeholders to build relationships and to ensure timely completion of deliverables. Influences technical direction of projects and system support. Provides talent management to team members. This job is a Manager: Responsible for setting work objectives and goals for employees and managing their performance. Typically involved in compensation decisions. Employees have a formal reporting relationship to this job. This job works under General Direction: Establishes procedures for attaining specific goals and objectives in a broad area of work. Generally final results are reviewed. (Typically applies to a manager or expert/top level professional.)
Typically possess five plus years of Release Train Engineer or advanced scrum master experience working within a SAFe framework.
Education, Work Experience & Knowledge:
Bachelor's degree in a related field preferred. 9 years of technology or business related experience preferred. 3 years of experience managing others preferred.
Operates standard office equipment (Continuously) Sitting (Can stand at will) (Continuously) Use of Keyboards, Sporadic 10-Key (Continuously)
High School diploma or equivalent required. 5 years of technology or business related experience required.
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Licensing or Certificates:
Depend on the specific role but some examples may include; ITIL Kanban/Agile/SAFe
Hartford - Connecticut - United States
We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.