IBM SIEM Arcsight Analyst in HEREDIA, Costa Rica

Job Description

IBM Security Operations Center (SOC) Analysts are individual contributors responsible for providing IT security services to clients within the IBM Security Services (ISS) Managed Security Services organization. As a member of a team, or working independently, perform an analytical and technical role in implementation, integration, and delivery of technical IT security solutions for clients. This includes the use of inter-operational processes and procedures. Deliver high quality technical and/or consulting solutions to clients in response to managed core and perimeter security requirements. Perform multiple assigned technical tasks including system administration, monitoring, research, and analysis of complex security solutions. SOC Analysts have network security product, technology, threat, vulnerability and MSS offering specialized skills. Using IT Security Industry experience, monitor client security systems and events to detect and investigate threats, and work regularly with client teams to enhance current solutions to improve client security posture. This often includes using tools and methods to analyze and customize client solutions. Have enhanced professional, operational, and inter-personal skills to function effectively in collaborative high stakes and high stress situations with clients.

Job Roles

  • Analyze events, flows, alerts and advance analysis of Potential Security incidents

  • Correlate events and find tuning opportunities to have a healthy environment on customer’s console

  • Work with customers during crisis times to help mitigate the crisis and better client security posture to ensure crisis does not occur again

  • Make recommendations to clients about increasing security

  • Analyze traffic trends across customer base for large trends

  • Report Security Events and make customer escalations based on traffic analysis

  • Work with client to help remediate and answer questions regarding security events

  • Identify trends in traffic and make recommendations to clients based on trends

  • Make recommendation to clients to improve security posture

Required Technical and Professional Expertise

Bachelor Degree in Computer Science, Business Information Systems, related degree or equivalent experience

CISSP Certification

Security & Risk Management

CEH, CISSP, SSCP or CISM certification

5+ years of relevant work experience

Outstanding communication skills

Ability to work independently and with others in a team environment

Must be able to prioritize tasks

Strong Analytical and Problem-Solving skills

Strong sense of personal accountability for results

Preferred Tech and Prof Experience

CCNA Certification

IT Security- Excellent Security and hacking skills.

LPIC-1 Certification

SIEM Certified (QRadar/ArcSight)

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.