Deloitte Data Analyst (Architecture Team) in Hermitage, Tennessee

Deloitte Services LP includes internal support areas such as Marketing and Communications, Human Resources/Talent, Information Technology, Facilities Management, and Financial Support Services.

Data Analyst

Location: Hermitage, TN or Atlanta, GA

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you ll do

This position will be responsible for managing and maintaining the delivery of services and deliverables within the Global Service Management Center of Excellence (COE) Architecture team. They will serve as the COE expert on the data, data definitions, data quality, and reporting contained in global and federated instantiations of ServiceNow CMDB, ticket, and request tracking systems. This position will work closely with the COE Architecture Lead, COE Architect, and COE Business Analyst to provide analytical support independently and as part of a team to identify, understand, and manage data from ServiceNow and other related ITSM systems.

  • Responsible for data analysis of complex data systems and documenting data elements, data flow, relationships and dependencies

  • Work in partnership with business analysts, data architects, data scientists and database developers to build data transaction and federated data integration solutions

  • Interpret data requirements and build Logical and Physical Relational Data Models

  • Develop, execute, integrate, and maintain plans and processes to improve data collection, data quality, data completeness and data integration in ServiceNow and related ITSM systems

  • Perform correlation of tabular statistical information, compile data/information validation, satisfaction analysis, and develop quantifiable information on assigned tasks

  • Provide status reports on assigned work including building slide presentations and briefings

  • Work with the other COE work streams to monitor overall performance of data analysis relateddependencies and delivery of requested products

  • Represent the (COE) Architecture team in a respectable and knowledgeable member of the team

  • Ability to manage multiple priorities effectively is a necessity

The team

Information Technology Services (ITS) helps power Deloitte s success. ITS is the engine that helps to drive Deloitte, which serves many of the world s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The 2,200 professionals in ITS deliver services internally including:

Cyber security

Technology support

Technology & Infrastructure

Application development and management

Relationship management group






For more information on ITS, you can visit our dedicated recruitment page at .

Technology & Infrastructure

The Technology and Infrastructure Organization works together to transform how ITS deploys technologies and services to meet the dynamic needs of Deloitte professionals and help increase their productivity.

Category: Information Technology

About Deloitte

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.