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Arrow Electronics HR Technical Analyst in Hong Kong, China

Position: HR Technical Analyst

Job Description:

Responsibilities:

  • Provides day to day support in HR technology solutions (e.g. Workday, ServiceNow and SumTotal) including researching and resolving problems, unexpected results or process flaws.

  • Serves as a strong HR Technology consultative partner to HR/Payroll teams in APAC to enhance local operations and employee experience.

  • Identifies and researches issues /system defects (with/without guidance) and formulates resolutions/recommendations by analyzing fact patterns and applying/following standard operating procedures (SOP) and best practices.

  • Gathers business requirements and translates requirements into proposed technical solutions.

  • Performs system testing and coordinates user testing and acceptance including creating test scenarios and test scripts.

  • Provides resolution in accordance with due dates and documents and maintains SOP documentation and processes. Escalates issues as appropriate to Global HR Technology team.

  • Works with other internal resources to develop user procedures, guidelines and documentation.

  • Works with HR Technology Global Team and EMEA teams to develop and train internal clients on new processes and functionality.

Qualifications:

  • Minimum of 2 years or more in a similar role working with Workday HRIS system.

  • Payroll knowledge/experience will be nice to have.

  • Strong verbal and written communication skills.

  • Strong business acumen and analytical skills within a technical environment.

  • Collaborates with others well.

  • Strong attention to detail and problem-solving skills.

  • Ability to prioritize workload and provide timely follow-up and resolution.

  • Ability to work effectively in a fast paced, team oriented global environment and handle multiple projects.

Location: Hong Kong

Time Type: Full time

Job Category: Human Resources

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.

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