IBM SSA Services Professional in HORTOLANDIA, Brazil

Job Description

Como SSA Svcs Professional o profissional trabalhara com a validação e administração de contratos de PBS (IS,GBS & SWS) além da parte de liberação do faturamento junto ao time de contract management e de collections com o time de AR, garantindo a resolução de disputas e a reconcialiação adequada do faturamento e contrato.

Shift: 1pm - 10pm

Required Technical and Professional Expertise

Is required adaptability, agile methodology knowlege and will to learn PBS (IS, GBS, SWS) Brand for supporting contract registration, contract management, billing and disputes resolution. Clear instructions on system invoices vs contract invoices interface with AR team, Storage all contract information, Report SOX and other business controls. Calls and meetings with CRRs, Client Executives, Deal makers and AR. Perform invoice/ contract reconciliation

Shift: 1pm - 10pm

Preferred Tech and Prof Experience

Ingles Avançado. Experiência em Q2C America Latina.

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.