HCA, Hospital Corporation of America Medical Business Office Receptionist PRN in Houston, Texas
HCA has been recognized as a /World’s Most Admired Company/ in the Health Care Medical Facilities Industry by Fortune Magazine. The Ambulatory Surgery Division of HCA operates and jointly owns with physicians 130 surgery centers across the United States. Our cases are performed Monday-Friday which means* NO nights, NO weekends, or On-call* will be required.* *The size of our surgery centers naturally creates a culture where everyone knows one another with a shared focus on providing the best possible experience for those that we serve. We are currently in search of additional members to join our team!
We value you and your future. We provide multiple health insurance plan options, tuition reimbursement, and many more programs to cover a wide variety of today’s life and family needs. In addition to your salary and health insurance benefits, HCA provides a matching 401k as well as an Employee Stock Purchase Plan (ESPP). Members of HCA receive consumer discounts on cell phones, hotels, rental cars, and many others. Interviews are being set immediately, you are encouraged to apply today!
*GENERAL SUMMARY OF DUTIES: *Contributes to the company’s mission, vision, and values by greeting patients, visitors and staff with a friendly, helpful demeanor both in person and over the phone; assists in coordinating location of patients and keeping visitors informed; operates independently as well as cooperatively; maintains professional and effective working relationships with teammates; and demonstrates knowledge and skills necessary to support superior patient care.
*DUTIES INCLUDE BUT ARE NOT LIMITED TO: *
· Answers multi-phone lines with ability to manage more than one call at once. · Transfers calls and takes messages in a manner so that communication is accurate, complete and in a timely manner. · Directs patients and visitors, and tends to their comfort while waiting, in a courteous and friendly manner. · Directs families to discharge area for patient pickup. · Keeps reception area neat, comfortable and welcoming throughout the day (ensures coffee/water is available, etc.). · Checks all incoming people (patients, visitors, vendors, etc.). · Assists patients with registration. · Communicates a positive and caring attitude towards patients, visitors, peers, and other staff members. · Identifies families/visitors for physicians, staff, and other appropriate individuals as needed. · Assists with general office duties (e.g. receiving/distributing mail, copying, typing, filing, etc.) as needed. · Assists admitting staff with creating and prepping charts. · Responds to changes in the work schedule as necessary. · Demonstrates ability to perform work in an accurate and timely manner. · Accepts additional work as needed and assists with ongoing projects. · Recognizes duties that need to be completed though not directly designed and regularly helps others.
KNOWLEDGE, SKILLS & ABILITIES:
· PC Skills – Demonstrates proficiency in Microsoft Office (Excel, Word, Outlook) applications; knowledge of, or ability to learn, AdvantX – Accounts Receivable System, Smart, HOST and other systems as required. Demonstrates ability to type on PC keyboard.
EDUCATION: * · N/A*
EXPERIENCE: · Minimum (1) year of experience in a medical office setting highly preferred. (i.e. ambulatory surgery center, hospital, doctors office) preferred. · Good phone etiquette and communications skills. · Knowledge of medical terminology helpful.
CERTIFICATE/LICENSE: * · BLS may be required as per facility standard.*
Job: *Admitting Registration Clerical & Scheduling
Title: Medical Business Office Receptionist PRN
Location: Texas-Houston-Bay Area Houston Endoscopy
Requisition ID: 26462-90442