HCA, Hospital Corporation of America Registrar PRN- Cypress Fairbanks in Houston, Texas

JOB TITLE:Registrar

GENERAL SUMMARY OF DUTIES- Responsible for timely and accuratepatient registration. Interviews patientsfor all pertinent accountinformation and verifiesinsurance coverage.

SUPERVISOR- Patient Access Manager (or Supervisor)

DUTIES INCLUDEBUT ARE NOT LIMITED TO: * Interview patientsat workstation or at bedsideto obtain all necessaryaccount information.Bed-side registration performed utilizingcarts/computers on wheels * Ensure charts are completed and accurate * Verify all insurance and obtainpre-certification/authorization * Calculate and collect patient liableamounts * Ensure that all necessary signatures are obtained for treatments * Answer any questionsand explains policies clearly * Process patientcharts according to paperworkflow needs and established productivity standards * Welcome patientand family members in a professional manner. Contactthe nursing staff for emergencymedical needs and answer patientand visitor questions * Interview incomingpatients, his/herrelatives, or other responsible individuals to obtain identifying and biographical information with insurance and financialinformation * Assign I-plans accurately and research Patient VisitHistory to comply with the Medicare 72 hour rule * Search MPI completely and assign the correctmedical code number.Notify Medical Recordsfor any duplicateunit numbers * Verify insurance benefits and determines pre-certification status.If pre-certification is needed, call the insurance precert department and initiate review or verifyauthorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system. * Secure all signatures necessary for treatments, release of medical information, assignment of insurancebenefits, and payment of services from legally responsible parties. Obtaincopies of necessary identification and insurance cards. * Explain policiesregarding services, charges, insurance billing,and payment of account. Request full or partial paymentfor services rendered according to collection policies. Issue a BusinessOffice letter to all patients according to policy * Obtain proper authorization for treatmentand approval codes from the insurance carrierfor patients presenting for treatmentinsured by an MCO. Collect co-pays, deposits,and deductibles and documentscollection status in the system and chart.Issue waivers for signatures when appropriate. * Inform former patients or their representatives of delinquent accounts and attemptto obtain payment. Refer delinquent accountsto the Manager/Supervisor for further action * Receive and receipt payments from patient for services rendered.Prepare daily depositsand maintains the integrity of the cash drawer * Produce paperwork on each patient for distribution to appropriate departments. Align pertinentdocuments for establishing the patient’s medical recordand financial file * Register and admit all patientsafter the other registration departments are closed.Route admission documents and forms to appropriate departments * Price, key, and detailpatient charges. Burst charts for distribution to physician’s billingservice, medical records, ancillary departments, and the business office. Check for doublecharges on all accounts * Work with physician officesand ancillary departments, providing information when necessary or forwarding relevant documents * Document complaints received from patients, the medical staff, and ancillary departments on an incident reportform and refer to coordinator for follow-up action * Acknowledge, file,and send MOX messagesvia Meditech * Check for physicianorders and attaches them to the patientmedical recordsto ensure that patients are receiving appropriate tests * Escort patientto his/her destination or refers patientto an available escort * Activate all pre-registered patients that have reported for services * Abstract patient charts once discharged for the ER and retrieves a patient Medical Record once they present to ER for treatment * Attends in-service presentations, and completes mandatory education week, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards * Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues * Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement * Other duties as assigned


  • Communication - communicates clearlyand concisely, verbally and in writing
  • Customer orientation - establishes and maintains long-term customer relationships, buildingtrust and respectby consistently meeting and exceeding expectations
  • Interpersonal skills - able to work effectively with other employees, patients and external parties
  • PC skills - demonstrates proficiency in PC applications as required
  • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic skills- able to perform basic mathematical calculations, balance and reconcilefigures, punctuate properly, spell correctly and transcribe accurately

Job: *Admitting Registration Clerical & Scheduling

Title: Registrar PRN- Cypress Fairbanks

Location: Texas-Houston-Cypress Fairbanks Medical Ctr

Requisition ID: 08948-140547