Aetna Sr Pharm Tech- Call Center in Houston, Texas

Req ID: 55125BR

POSITION SUMMARY

Supports comprehensive coordination of Medicare pharmacy services including intake and processing of Pharmacy Prior Authorization requests. Promotes and supports quality effectiveness of Healthcare and Pharmacy Services.

Fundamental Components:

  • Supports comprehensive coordination of Medicare pharmacy services including intake and processing of Pharmacy Prior Authorization requests. Promotes and supports quality effectiveness of Healthcare and Pharmacy Services.

  • High Volume call center and production unit

  • Receive inbound calls and fax requests from providers, pharmacies and health plan staff to calls to member to process prior authorization requests

  • Utilizes various propriety systems to build, research, process and enter prior authorizations

  • Performs non-medical research including eligibility verification, COB, and benefits verification

  • Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements

BACKGROUND/EXPERIENCE desired:

  • Experience in retail, hospital, facility or call center is preferred.

  • Proficiency in computerized pharmacy systems and software applications.

  • Excellent verbal and written communication skills.

  • Experience with Windows-based software applications.

  • High School Diploma or G.E.D

  • A current Pharmacy Technician certification with the National Board of Pharmacy and State License is required.

EDUCATION

The highest level of education desired for candidates in this position is a High School diploma, G.E.D. or equivalent experience.

LICENSES AND CERTIFICATIONS

Pharmacy/Pharmacy Technician license is required

FUNCTIONAL EXPERIENCES

Functional - Customer Service/Customer Service - Pharmacy/1-3 Years

Functional - Clinical / Medical/Precertification/1-3 Years

TECHNOLOGY EXPERIENCES

Technical - Computer Operations/System and Console Operations/1-3 Years/

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Job Function: Health Care

Aetna is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veterans status.