Travelers Scrum Master - Digital Delivery in Hunt Valley, Maryland

15146BR

Title:

Scrum Master - Digital Delivery

Target Openings:

1

Primary Job Duties & Responsibilities:

Responsible for system programming and analysis tasks of advanced complexity within multiple systems. Acts as subject matter expert for assigned applications, systems or technologies. Responsible for transforming business specifications and requirements into organized technical activities. Responsibilities include performing complex analysis, assessment, resolution, design, configuration and programming functions at an expert level. Leads investigation and resolution efforts for critical/ high impact defects, problems, and incidents. Collaborates with project team and other key stakeholders to identify, estimate, and prioritize project and/or enhancement activities. Builds, maintains, and utilizes partnerships across the enterprise. Provides team direction, mentorship, and feedback to technical resources. Ensures work complies with Travelers standards, processes, and protocols. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects and/or enhancements. Other duties as assigned.

Job Opening ID:

15146BR

Equal Employment Opportunity Statement:

Travelers is an equal opportunity employer.

Job Specific & Technical Skills & Competencies:

Technical Knowledge: Able to expertly assess, design develop, and support applications, systems and solutions to achieve business and/or technical requirements. Demonstrates technical expertise for multiple languages, applications, systems, technologies, and/or frameworks, and has the ability to influence technical direction or defect resolution. Fully understands business applications and/or technical system environments in which the system operates. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Able to present complex technical concepts to audiences of varying size and level. Business Knowledge & Partnership: Able to develop business partnerships and influence business priorities through solution identification aligned with business objectives and goals. Able to communicate in business terms and describe IT capabilities and concepts in ways that the business can understand. Problem Solving & Decision Making: Able to proficiently diagnose root causes and solve complex problems. Able to evaluate alternative solutions and assess risk before taking action. Has the ability to reach sound decisions quickly and escalates appropriately. Demonstrates ability to optimize the use of all available resources. Team Orientation: Able to maintain and enhance partnerships across the organization to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Leadership: Accountable to set technical goals and priorities for self and other team members. Exhibits team leadership and collaborates with partners. Planning and Project Management: Demonstrates ability to identify critical project tasks and establish clear priorities while keeping the bigger picture in mind. Able to effectively collaborate with Project Manager and utilize sound project management practices. Able to manage time and competing priorities. Financial Awareness: Able to assess the financial impact of recommended designs/solutions.

Job Category:

Information Systems

Job Summary:

Travelers Claim Digital Delivery team has an exciting opportunity for a Scrum Master to join our talented team. We are looking for an individual to lead an Agile team as part of a large and complex portfolio focused on re-imagining the way we currently do business in Claim. The Scrum Master drives the successful delivery of their team. The Scrum Master escalates impediments, manages risk, and helps drive continuous improvement.

You pride yourself as a quick learner, are comfortable with ambiguity, have a passion for learning and enjoy working in a fast paced agile environment. You are also well organized and enjoy managing tasks and facilitating team progress.

The ideal candidate will be a highly motivated and well organized individual with a strong technical acumen that likes to have fun. That person must be comfortable working in a large, complex business and technology environment and be comfortable leading without direct authority and solving problems on their own.

Position Type:

Experienced/Professional

Education, Work Experience & Knowledge:

Bachelor's degree in a related field preferred. 6 years of programming/development experience preferred.

Minimum Qualifications:

High School diploma or equivalent required. 3 years of programming/development experience required.

Company Information:

Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Licensing or Certificates:

Depends on the specific role but may include: ITIL Remedy Java certification Microsoft certification.net Kanban/Agile/SAFe

Primary Location:

Hunt Valley - Maryland - United States

Secondary Location:

Hartford - Connecticut - United States, St. Paul - Minnesota - United States

We are committed to valuing the diversity that exists among our workforce, our business partners, our customers and our communities. With respect to our workforce, we are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees, regardless of race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by law, can develop and thrive.