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American Water Senior Supervisor of Operations in Huntington, West Virginia

*American Water exceeds government regulations for safe drinking water! *

  • At our Water Treatment Plant in Huntington, WV, we rely on our team to provide water that is safe to drink in our local communities - a /110,000 person footprint/ to be exact! For 20 consecutive years, we are proud to say that we have held the/ Partnership for Safe Water awarded by the American Water Works Association/! Join our team and do something that matters. *

  • Primary Role*

  • Supervises the day-to-day water operations and production facilities in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

  • Supervise and coordinate regional construction, operations, and maintenance within established budget limitations. (10%) Assures policies, procedures, programs and performance are adhered to insure the continuing and increasing operational efficiency, effectiveness, and profitability. (10%)

  • Train and develop personnel to insure proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained. (10%)

  • Obtains and/or oversees all required permits, licenses, rights of way, etc. required for proper compliance. (10%)

  • May be involved in customer service related issues. (10%)

  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas. (10%)

  • Support the Business Development function in the operational analysis pricing, and integration of water and wastewater business opportunities in both the regulated and non-regulated markets. Supports manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce. Work collaboratively with other functional leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business. (40%)

Knowledge / Skills

  • Knowledge of the regulated water business and the regulations impacting the business.

  • Knowledge of process and operational areas.


  • Prioritizes & Role Models Safety

  • Self-Awareness

  • Develops Talent

  • Plans, Aligns, & Directs

  • Drives Engagement

  • Decision Quality

Experience / Education

  • Experience:*

  • Minimum 2-5 years experience in water production.

  • Education:*

  • Bachelors or equivalent experience.

Licenses & Certifications

  • State license required. Must possess valid drivers license.

  • Certifications/Training in Safety preferred.

  • West Virginia Class III or higher Water Operator license, or the ability to obtain within six (6) months.

Work Environment

  • Indoor and outdoor environment.

  • 24/7 operations.

Travel Requirements

  • Local and occasional regional travel.

Physical Requirements

  • Ability to sit, stand, bend, and walk for long periods of time.

  • Lift minimum 25lbs.

  • Occassional hands on work required.

  • Join American Water...We Keep Life Flowing*™

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.