IBM Associate Director - Finance and Administration Delivery in Hyderabad, India
IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.
Business Unit Introduction:
Our Globally integrated IBM Cognitive Process Services team provides offshore, nearshore and onshore solutions to Client delivery service requirements across industries and geographies. With various streams under F&A (Finance and Administration) we excel in Record to Report (R2R), Procure to Pay (P2P), Order to Cash (O2C) along with Financial Planning and Analysis (FP&A), Recruitment Process Outsourcing (RPO) HR/learnings and Integrated Source to Pay Operations for our Clients.
Who you are:
The Procure to Pay Process leader serves as the primary technical leader for Procure to Pay operations, interacting with Delivery Centers and teams from Sales, Solutions and Assets. The leader would leads a global team of Subject Matter Experts in Procure to Pay and plays a prominent consultative role with new clients, leading client workshops including Process Transformation engagements, solution validation, Procure to pay components in orals and RFP responses, demonstrating deep process knowledge and explaining how work will be delivered with IBM. The Process Leader is responsible for reviewing complex solutions and, prior to sign off, communicating risks and assumptions to delivery leadership.
What you’ll do:
Responsible for ensuring that procure to pay teams implement best practices, leverage Robotics Process Automation, technology, analytics and tools effectively and work with clients to evaluate process changes that will improve performance
Engage in day to day management of operational teams when performance requires improvement, and guide procure to pay transformation during transition to realize accelerated benefits
In addition to the above responsibilities, The Process Leader guides the Procure to pay team in developing and modifying process bluebooks, solutions standards, SLA and Internal Control standards, and process maturity models
The Process leader also drives clear and concise communication within the team, and concise executive level reports to client management
Close partnering with the procure to pay Offering Lead to operationalize cognitive and automation solutions in the existing portfolio and development of a broad suite of reference clients for these differentiating solutions
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from experts in the field; our leaders love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Required Technical and Professional Expertise
Overall 18+ years of experience with At least 10 years of experience as a Procure to Pay Subject Matter Expert
Possesses extensive experience and knowledge in leading Procure to Pay teams, with direct exposure to all relevant sub-processes
Expert level consultative skills leading client workshops and Procure to Pay consulting engagements
Understands and applies expert knowledge of F&A (Finance and Administration) Procure to Pay programs, technology, Robotics, policies, and practices to resolve critical issues or develop new/complex programs
Understands organizational resources, priorities, needs and policies, and unique requirements of O2C processes
Proven client facing skills with senior executives and CXOs (client and internally)
Has in-depth knowledge and experience in executing business processes, management and measurement systems
Has deep experience in driving teams to work in a service oriented, outcomes based and customer focused environment
Preferred Tech and Prof Experience
Strategic thought leadership in designing future state delivery and strategies for attaining them
Understands future employee, industry and F&A (Finance and Administration) trends and applies this understanding to develop solutions to create a high-performance culture
Experience in trade-off decisions which have major impact on business operations, revenue, profit, and client satisfaction
Ability to interpret and evaluate business results and alerts executives of impacts (client and internally)
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.