IBM Windows Administrator - SME in Hyderabad, India

Job Description

About IBM

IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.

Business Unit Introduction:

IBM Global Technology Services (GTS) helps clients plan, implement and manage an efficient, resilient, flexible IT infrastructure. IBM GTS is the partner of choice for infrastructure services – be it transformational outsourcing tied to business outcomes or integrated managed services or discrete services.

Who you are :

You will be performing installation, implementation, customization, operation, recovery and performance tuning. You should also have knowledge of the fundamental concepts and technologies associated with Windows Systems Support.

What you’ll do:

  • You will carry out administration, support and maintenance of AD 2008 & AD 2012.

  • Deep knowledge and experience virtual environment administration (based on VMware technology/ Microsoft Hyper V)

  • Create a service performance, usage report and respond to escalation requestsSupport day to day L3 calls on AD/Windows Servers / VMware Servers issues.

  • Carry out DHCP Administration and collect all the required information as per the compliance checklist and remediate the reported vulnerabilities.

  • Proven Experience of network protocol (TCP/IP);

  • Provide recommendations to improve virtual infrastructure, and address/lead critical issues and root cause analysis.

  • Proven track record in the implementation and execution of documented support processes and can direct others in same.

  • Proven experience in raising changes, attending CAB calls, Co-ordinate with different service lines, execute the change, document.

  • Maintains and monitors servers and its performance.

How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from expert developers in the field; our team leads love to mentor

  • You have the opportunity to work in many different areas to figure out what really excites you

Required Technical and Professional Expertise

• Experience in Windows Server administration (Windows 2008, 2012), VMware Esxi and Microsoft Hyper V Virtualization platforms.

• Deep knowledge services Windows Server 2003-2016;

• Experience in administration of AD, DNS, DHCP, DFS, RDS services;

• VMware Patching and Upgrade experiences.

• Installation and OS Support - Repair / Re-Installation or fresh Installation

• Active Directory Planning, Deploying & Administration

• Maintaining Microsoft Windows based AD servers (2008. 2012, 2016).

• Authorize Auth-Restores

Preferred Tech and Prof Experience

  • Work collaboratively with peers in the Data Center Compute team on virtualization and cross platform inter operability tasks.

  • Automation of routine procedures.

  • Participate and execute global disaster recovery programs and business continuity planning.

  • Participate in updating the Security patches & Reporting for the windows servers.

  • Participate in a 24 x 7 on call engineer rotation, supporting our core services.

  • Maintain the service level agreement of all the operational incidents

EO Statement

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.